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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel, good location. I was assigned a room that was not ready but was immediately moved to another.
Business response:
Wow - Manny, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Martin, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Subpar but acceptable for a short stay Glad we were only here 3 nights. No housekeeping during the entire stay. Rooms have a kitchen but no supplies. Paper, plastic or otherwise. A/C was not working very well. Brought my own hair dryer but could not use it. The circuit breaker kept tripping. Hardly any presence of staff at the hotel. This was not a good experience but it was not terrible either. With that being said I will not be back and I would not recommend this hotel to anyone.
Business response:
Thank you for your review of our hotel. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
All Good We got it late and had to check out early, so we got there, went to bed and checked out when we got up. It was fine,
Business response:
William, thanks for sharing highlights of your recent visit to Extended Stay America. We are thrilled to know everything went great during your stay and that our offerings were to your satisfaction. Your review is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Pleasant stay Very accommodating as we arrived past official check-in time. Very clean and comfy beds.
Business response:
Thanks for choosing to stay with us at Extended Stay America. We strive to provide service and amenities that are worthy of this kind of feedback, and we are glad we succeeded. We look forward to having you as our guest again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Excellent room was exceptional we booked another night
Business response:
Thanks for choosing us while here to meet your daughter. It feels so nice to know you were impressed with your well-appointed room and you had a relaxing stay in it. We appreciate your feedback and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Good, but could have been better. Room was very good. Free breakfast was average, except coffee was exceptional. Surrounding area outside of building was quiet and very safe. 2 major complaints were the TV remote was not the same one as in the instruction on the TV. Therefore the features like watching a USB with movies or pictures was not available. When I asked the person at the counter, she could not help and never sent anyone to assist me Also the cable power cord had to be unplugged in order to plug the provided DVD pla... read more
Business response:
Ralph, thank you for staying at Extended Stay America. We are glad to read you liked your comfortable room and convenient location. That being said, we are sorry for the issue you had while here and regret the inconvenience it caused. We value your feedback as it will help us improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Homerun. We were looking for a place close to Oakland but not in Oakland. Headed to opening day!! It worked great for us.
Business response:
Sheri, We are delighted you had an outstanding experience at Extended Stay America and that you loved all the aspects of our hotel. Thank you for being our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 4.2 star rating with 1,207 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.