This profile has been claimed by the business owner or representative.
Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms were much bigger than what most pictures looked like.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know your stay with us was enjoyable and that you thoroughly enjoyed the spaciousness of your room. It was a pleasure hosting you, and we look forward to serving you again soon. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Nice hotel close to the 580 & 680 Great clean hotel easy to get to great safe parking close to main freeways
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you had a great time with us and that you loved our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
It is was great,peaceful and quiet is what I expected.
Business response:
Loane, thanks for the 4-Star review of Extended Stay America. We are glad you had a relaxing stay with us and that our service along with our facilities was to your satisfaction. Thank you once more for your positive comments, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Breakfast was granola bars
Business response:
Holly, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry our breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Bedspread was a little threadbare. But clean. Breakfast was what was expected but it would have been nice to have fruit, like apple or banana to go
Business response:
Erin, thank you for choosing our hotel for your stay. We are happy your overall experience was enjoyable, but we also appreciate your suggestions for our breakfast choices and have taken a note of it. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Mediocre Hallways had an odor - either garbage or cat urine. The room had some obvious damage that had not been repaired. Missing drawers, burns on the counter top. The price is obviously good for the area, so I guess you get what you pay for.
Business response:
We sincerely apologize for the issues you encountered in your room which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced, and we are working with our team to reiterate the importance of our daily checklists to make sure this isn't repeated. Everything we do is aimed at providing you with an excellent experience, and we hope to have the chance to prove it to you on a future stay. Sincerely, Hotel Management
Smoking in a non-smoking room. I asked for a non-smoking room, but they put me in a room that had clearly been smoked in. When i opened the door, the window was open and the airconditioning/fan on.... ie, they were trying to hide the fact that someone had smoked in it. The smoke smell was faint, but still there. I just "lived with it" because i was too tired to go back downstairs and request a new room. Other than that, it was fine. Good location.
Business response:
Jeremy, thank you for sharing your candid review. Although you were overall satisfied with your stay, we apologize that your non-smoking room had a smoke odor. We have strict policies where we prohibit smoking, so we appreciate you bringing this to our attention, so we can address it appropriately. We regret the inconvenience this caused and hope you will give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 4.2 star rating with 1,205 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.