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Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
- Hotels
- Beaverton, OR
About this business
Location details
18665 NW Eider Ct, Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Needs improvements My boyfriend and I love the concept of this hotel because there is a stove. My boyfriend and I are LD. He really enjoys me cooking for him so Extended Stay is our choice but the times we have been there.. we have had horrible sleep because there's so much noise. The stoves take tooo long to heat. Other than that we really like stating here we just wish it was better.
Business response:
Thank you for being our guests. While we are happy we can accommodate you and your boyfriend with the convenience of cooking in your suite, we are sorry for the difficulties you encountered with the noise and stove. These concerns should not have gone unaddressed, and we sincerely apologize for how much it affected your stay. We value your feedback, and we will share your comments with our team. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
extended stay America The agent at the front desk wasn’t very friendly. She seemed unhappy the first night she had to cut her cigarette break short in front of the main entrance. The second night the same lady was short with us.
Business response:
Lariss, thank you for your review. We are sorry you did not experience the best from one of our associates and regret the inconvenience caused. Your feedback has been discussed with our front desk staff to ensure we are consistent with our service delivery. We hope you will consider a return visit so we can provide you with the exceptional hospitality you deserve. Sincerely, Hotel Management
10$ per hour extra for early check in is a rip off
Business response:
Thank you for being our guest. We are sorry you were disappointed with the additional charges. We value you as our guest and, we regret any inconvenience caused. We hope you will stay with us again whenever your travels bring you back to the area. Sincerely, Hotel Management
Business response:
Nicole, we are very disappointed that we failed to deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will return so we can make it up to you. Sincerely, Hotel Management
I made a reservation online after midnight, got the property approx. 12:30am, they turned me away, telling me I had been considered a no shiw when I didnt show up before midnight. Howecer they charged my card while I was stuck sleeping in my car... In below freezing temperatures.
Business response:
Trayn, thank you for your review. We are sorry for the issue you had and regret the inconvenience caused. Regarding the charges, please feel free to reach out to our front desk as they will be happy to provide you with a detailed explanation. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management
I didn't like how someone unanouced walked in my room but the refunded me for my stay.
Business response:
Thank you for your review. We apologize for the isolated incident you mentioned. However, we are happy that our staff was able to resolve this issue to your utmost satisfaction. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
The WiFi was awful! I stayed there for work and was unable to use the WiFi for my work. I think I could have upgraded if I paid for a faster WiFi. (?) What is this, 1995? I have to PAY for a workable WiFi. Really?? No class.
Business response:
Thank you also for being our guest. We apologize for the connectivity issues you faced, as we know how frustrating this can be. We have followed up with our engineering team to address and correct these concerns. Thank you also for your feedback, and we hope that you will consider returning to our hotel on your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
How is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. rated?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. has a 3.6 star rating with 2,104 reviews.
When is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. open?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. is open now. It will close tomorrow at 12:00 a.m.