This profile has been claimed by the business owner or representative.
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
- Hotels
- Beaverton, OR
About this business
Location details
18665 NW Eider Ct, Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
For the price for the area, I don't think it was okay. The hallway and room had a foul odor. Plus the floor was sticky, the tub was icky, and there were cockroaches scurrying about the room when we walked in. I expect all that at a motel 6 or a mom-and-pop motel, NOT an Extended Stay.
Business response:
Dear Marilyn, We apologize for the disappointing experience you had during your stay. Your feedback is important, and we're sorry for not meeting your expectations. Cleanliness and comfort are our priorities, and we're addressing the issues you've highlighted to ensure a better guest experience. We're committed to resolving odor, cleanliness, and pest concerns. This does not align with our standards, and we're taking steps to rectify the situation. Your feedback will guide us in making the necessary improvements. We apprecia... read more
No tool out beds. Limited stock on kitchenware, room bedspread had blood on it. Would love a discount of some sort.
Business response:
Dear Cecilia, Thank you for your recent stay at our hotel. We appreciate you taking the time to post your review, as we genuinely value our guest's comments and opinions. We were sorry to read you had several issues during your stay, and we are grateful for your patience. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Staff was rude. Every time I called, no one answered. My sheets were stained upon arrival. I do not recommend this place. Please stay elsewhere.
Business response:
Dear Yonina, Thank you for your feedback. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. Our top priority is to take care of our guests, so please be assured that we will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. We are grateful for your thoughts on this matter and your patience. We hope you will retur... read more
I showed up and was told I couldn't be checked in because I showed up past 1a.
Business response:
Dear Mark, Thank you for choosing us and posting your feedback. Please accept our apologies for the inconvenience you encountered upon arrival. We never intend to disappoint our guests in any way, and we hope you will allow us the opportunity to welcome you back for the enjoyable stay you should have received on this visit.Sincerely,Hotel Management
The person in the room next to me was discussing what sex acts his prostitute would do with him. The walls are that thin. I put a pillow over my head and turned the TV on. If I hadn’t just flown in and was absolutely exhausted, I would have left right then. I will never stay here or at this chain again.
Business response:
Dear Tracy, Thank you for taking the time to review your stay with us. We are genuinely sorry for the issues you experienced and for not providing the exceptional stay you deserve. It is very concerning to read your comments as we do not encourage ill-legal activity in and around our hotel. We take these matters very seriously and appreciate you bringing this to our attention. We hope this unfortunate situation will not prevent you from staying with us again.Sincerely,Hotel Management
Not cleaning
Business response:
Dear Jorge, Thank you for choosing us. We are sorry for not meeting your expectations. Our housekeeping team works hard to keep the entire hotel clean and up-to-date. However, we are sorry if they missed catching the areas you mentioned. We have shared your remarks with the housekeeping team to review the room and take action accordingly. Please stay with us another time so we can provide you with a much more enjoyable experience.Sincerely,Hotel Management
Wasnt the cleanest. Obvious the floor hadnt been vacumned. Tub looked questionable if it had been cleaned. Was not great value for the amount paid.
Business response:
Dear Sarah, Thank you for reviewing your recent visit to our hotel. We make every effort to ensure a clean and well-maintained suite for our arriving guests. Therefore, it is disappointing this was not your impression, and we're sorry for failing to meet your expectations. We will address this with our housekeeping team to prevent future occurrences. We hope you consider this an isolated incident and revisit us so we can show you the exceptional stay we typically provide.Sincerely,Hotel ManagementDear Sarah, Thank you for re... read more
Frequently asked questions about Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
How is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. rated?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. has a 3.6 star rating with 2,104 reviews.
When is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. open?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. is open now. It will close tomorrow at 12:00 a.m.