Extended Stay America - Portland - Hillsboro

Max 

on Expedia

11 years ago

Worst Hotel Ever This was a huge dissapointment. The room was not as advertised and was filthy - bathroom not clean, food on the floor and bed dirty. The fold out bed had no sheets, blankets or pillows. The so-called breakfast was coffee and granola bars. Last time we will ever stay at one of these properties. 

Dan 

on Expedia

11 years ago

How room was. Got to Hotel and thought everything was great. Came back from dinner and found garbage cans overflowing. Dishes in washer were dirty from last people. Ted was quick to remedy these things and then the next day we came back to find our dirty towels still piled in the room. If they had told us they only provided maid service once a week, it wouldn't have been such a shock. I have no problem w/ making my own bed or looking for clean clean towels. I'm not a snob, but I like clean things. Overall, the stay was ok. T... read more

Anonymous 

on Expedia

11 years ago

The person in the desk is very rude! We came and there is no one in the information desk and we waited for almost 15 minutes. When he comes he never apologize instead even make a nasty remarks when I said we are here for about 15 minutes waiting for him to show up. We are at eh second floor and almost 10:30 in the evening we heard a lot of noise (like walking heavily) on the third floor. The breakfast is terrible too! No juice just instant cereals and saggy muffins and few apples. I will never stay in this motel again!!!!!!... read more

Kellie 

on Expedia

11 years ago

Terrible Hotel - Terrible Service No one told us that maid service was NOT included in the stay. There were no toiletries supplied (except bar soap), no dish soap, no extra linens for sofa sleeper and no extra towels (because they were out). One cup for drinking and a couple of plates. Not enough for a family of 4 even though it was a double queen room. I questioned if the sheets had been changed because of all of the hairs we found on the wrinkly sheets. We found garbage in the kitchen that had not been taken out from the p... read more

Anonymous 

on Expedia

11 years ago

too cheap, not a good choice even do not want say something about it. I booked a non-smock king bad room, but come out a smock and queen bad room...I asked to change, but showed me a different smock room and tested me if I could smell any.. bad service and breakfast. 

Keith 

on Expedia

11 years ago

Will avoid Extened Stay in the future They gave away my reservation and only had a King and a sofa bed so someone had to sleep on the floor. One light wouldn't turn off and another didn't have a light bulb. I let them know and they said maintenance would come and take care of it. We were there two days and no one did anything. There was a noisy motor, probably an AC unit going all night long out the window so I didn't get any sleep. They seemed unconcerned about it. The breakfast consist of muffins, granola bars and some fru... read more

Kym 

on Expedia

11 years ago

Meh... Wasn't the best hotel stay... I had a smoking room but even I as a smoker was disgusted. OPEN A WINDOW!! It was suffocating and the smoke cell was too much. I could tell the bed linens had not been changed as I found several hairs in the bed, GROSS. The carpet clearly had not been vacummed as there were sunflower seed shells everywhere. The hotel served it's purpose but I won't stay in the future.