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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ants in the room , lots of ants !!!!!!!!! After hour check in was not responded Even tough i did call ahead of time phone no response at time of arrival. I drove from California to tigard! So i had to sleep in the car for 3 hours until 7 am to wait for someone to check me in! Just sad
Business response:
Ayla, thank you for being our guest. Please accept our sincere apologies for the uncomfortable experience you had in your room. Kindly note, our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We would also like to offer our apologies as our associates were not present at the front office on your arrival. Such lapse in service is not tolerated, and we assure you to look into this situation. Please consider giving us another opportunity to serve you in the fu... read more
In industrial park which at first looks ok. Appears to be hot spot for illegal activity with police each night. I would not recommend to anyone
Business response:
Bill, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations, so please accept our apologies for the issues that impacted your experience. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Short on Staff, no one at front desk for check-in, waited 20 minutes. Covid 19 caused maids to leave. Very dirty
Business response:
Thank you for sharing your feedback with us. We are sorry for not meeting your expectations and the inconvenience you had at the time of check-in. Please be assured we have shared your concerns with the appropriate individuals to improve our service going forward. We encourage you to try us again in the near future. We are confident you will enjoy the exceptional stay you deserve. Sincerely, Hotel Management
Business response:
Raull, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Fleas Fleas jumped all over me.. i left at 7 pm and stayed elsewhere
Business response:
Thank you for providing your feedback. We are sorry for the insects you experienced in your suite and regret the inconvenience it caused. We have our pest control company scheduled to treat the room soon. We do hope you will reconsider giving us another chance in the future to make it up to you. Sincerely, Hotel Management
Tired looking property. Next to freeway. Can hear other people in room next door.
Business response:
Thank you for being our guest. We regret our property was not to your expectations and are sorry for the noise issues you experienced. We wish we had the opportunity to address the problem while you were here as we would have done our best to ensure you were comfortable. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
The place was a Sh** Hole. Stains and overall was dirty. Security lock was broken, and the place definitely felt like it needed it.
Business response:
Thank you for being our guest. We apologize and regret the inconvenience you encountered during your stay. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,085 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.