Extended Stay America - Portland - Tigard

Terry 

on Expedia

6 years ago

Disappointing. The room has a big smell when I open the door. Two of the lamps do not have bulbs. Fridge is noisy, because its lower door cannot be closed completely, so I have to unplug it. Otherwise it is difficult to go to sleep. The room definitely needs maintenance. 

Anonymous 

on Expedia

6 years ago

Checking in and the room smelled like smoke. They told me I was booked into a smoking room (didn't even know you could have smoking rooms in OR these days). Gave me another room. Smelled like a converted smoking room. Too tired to move again. I noticed that many of the rooms near mine were all torn up. It didn't affect my room, but it did feel from and appearance standpoint like a construction zone. Later in the night the police arrived (wrong room). As they went around to the other side of the building, Two guys (one withou... read more

Anonymous 

on Expedia

6 years ago

I came at 3:00 pm to check in. I waited ten minutes then called operator and she told me she would return 10 to 15 minutes she was not onsite. The lobby had trash on the floor, coffee stain by office door, long wait time, they didn't have the room ready that I booked, while going to the room all of the trash cans under the stairs were overflowing with trash and I saw raccoons in one of them. The room was neat but the bathroom towel rack was hanging off the wall on one side, and the paint under the towel rack was chipped in m... read more

Anonymous 

on Expedia

6 years ago

I've stayed here a couple of times and it was never terrible, but this last weekend there were a couple of major issues: 1. The comforter had three obvious stains on it. 2. The shower was so clogged that I was standing in 5-ish inches of water while showering. 3. There is supposed to be a continental breakfast, but the staff couldn't be bothered to put the muffins, etc. out--even though I could see a box of them was sitting on the floor behind the reception desk.