Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Kevin 

on Expedia

3 years ago

The key machine was broken when we checked in so the front desk walked us to our room with our per. We didn’t really think much of it. We mentioned we were going to grab food and come back and we’re told they’d walk us up again. No problem, right? Upon return were told that about a dozen of us are locked out of our room because the master key card stopped working in addition to the key making machine. We were locked out from 12am to 3am with our pet locked inside. No information. No plan. No emergency procedures. Nada Incomp... read more

Kimberly 

on Expedia

3 years ago

Infedted with roaches unfortunately... everything elsevwas acceptable 

Anonymous 

on Expedia

3 years ago

The smell was awful. It seem clean but sheets and pillow smelled bad. The knob to the shower was coming apart when we tried turning on the water to shower. The elevator was just making weird noises no type of maintenance seemed to be done 

Jason 

on Expedia

3 years ago

Don’t stay here No power in the first room. The breaker door panel fell off its hinges when I opened it to reset a breaker. The breaker wouldn’t reset so we got a new room. There was also a ton of mold in the hallway window screen. The front door lady was nice at least. 

Anonymous 

on Expedia

4 years ago

I will never use Expedia to book another hotel. I booked a room for out of town guests. We arrive the staff states they have a reservation for us but no rooms. How does this happen? no clue. I had guest that took flights to get here. They then state they can find me another room at another extended stay but can't guarantee where that hotel will be. I was very upset with the service and business I received and will be calling corporate. 

Anonymous 

on Expedia

4 years ago

Wasn’t able to go 

IDALMIS 

on Expedia

4 years ago

Horrible condition I booked 2 rooms with 2 beds each one, and when checked in, they gave 2 rooms with only 1 bed. so, i had to go to Walmart and get 2 inflatable beds. moreover, 1 elevator was not working, no toilet paper neither towels in rooms. calling front desk was an odyssey, there was not answer. honestly, i would never recommend this hotel to any one