Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Randy 

on Expedia

5 years ago

I have stayed in some budget places before, but this was the worst hotel I have even stayed at. From the shuttle to the airport, to the dirty room, to the lack of anything in the room, of there was a negative rating they certainly earned it. Do not stay here! 

Anonymous 

on Expedia

5 years ago

There were plenty of bed bugs in the room. The staff was quite friendly and helpful, but cleanliness of rooms was sorely lacking. 

Paulo 

on Expedia

5 years ago

Bem localizado, porém atendimento sem qualquer empatia, limpeza sofrível, com muitas baratas no banheiro. Fiquei três noites, alertei e solicitei a limpeza no front desk por duas vezes por conta das baratas. Queriam me dar 20% de desconto na diária, porém eu só queria a limpeza do quarto e do banheiro, que é paga ( 5 dólares a limpeza). Disse que pagaria a limpeza e mesmo assim não aconteceu. Conversei com as camareiras, essas tbm muito rudes. 

MarkFell 

on Expedia

5 years ago

changed rooms because of stains on the mattress. 1st room linoleum was buckled along the tub. 2nd room toilet rocked back and forth while sitting on it. Hotel is very dated and needs a complete remodel. Priced at $318/night is gouging the cruise line passengers. This should be a $79 per night room, if that. Would never recommend this hotel. Gave me the creeps. 1st thing we did was check for bed bugs. 

Anonymous 

on Expedia

5 years ago

The water was cold with low water pressure and no one bothered to tell us this at check in. We ended up going home to shower that night and we left in the morning to go home again to shower. 

Anonymous 

on Expedia

5 years ago

Never again. Worse check in experience ever. Was told my room would be available at 1pm. Came back and found others stacked up in the lobby waiting on a room. None of us were registered until 2:50pm!! The ridiculous excuse was that they only had one person checking 100 rooms. If that were the case, why wouldn’t they check a few for readiness and relay that back to the front desk to expedite the process? Common sense. The front desk clerk even had the nerve to say, It’s like this every day.” Too many other world-class hotels ... read more

Anonymous 

on Expedia

5 years ago

Nothing. I prepaid and they had no rooms. My client was so unhappy he checked. The place is in poor condition especially charging over $209 s night v