Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

NINA 

on Expedia

2 years ago

Nothing to like. Very bad smell everywere including elevators. There was no breakfast (only coffee) even they claimed "breakfast included in the reservation". Before 9am cleaning personel started knocking on the door asking us to leave - the check out time was 11 am.. Check out personel was very lazy. Stay away from this property. 

Angela 

on Expedia

2 years ago

The reception area was dismal at best. Friendly check in but depressing check in area! Room was fresh and updated but lacked some lightbulbs and basic amenities like ample soap. Third world property? Did not deserve a 3 star rating. 

Andrea 

on Expedia

2 years ago

Disaster! paid for 2 double beds, got one, my son slept on the floor. " no other rooms" to give me despite I PAID more for the double. BLOOD in the shower!! had not been cleaned and human blood streak down side. I have NEVER had such a bad experience. Do not book with them! 

Anonymous 

on Expedia

2 years ago

Only if you are desperate Staff was very helpful. Urine in the stairwell. Homeless coming in to get free coffee at 6am. No coffee maker, only hand towels, the smallest piece of soap ever. A tiny tube of shampoo and I could not get a second. No conditioner or hairdryer. Bed was comfortable. Room was dreary and depressing. I was desperate. 

joseph 

on Expedia

2 years ago

Awful service, no hot water, no attempt to fix extremely disappointed. we had NO hot water all weekend. I reported it multiple times to the front desk during our stay… I was told someone would take a look at and get it fixed… but that never happened. 3nights of cold showers not good at all. I will NOT recommend this property to anyone. I asked for a partial refund at check out and was told that I would get my deposit back. The deposit was already back to me in full… and the girl actually thought she was doing me a favor. I e... read more

Franshawn 

on Expedia

2 years ago

Horrible When we first arrived, front desk was nice. We checked in our hotel room didn't even get to unload our things from the cart when we noticed a baby roach crawling the wall. We killed it with our shoe and called the front desk. Later the same night seen dust spiders were on the tv stand. The whole entire stay we killed roaches. I have photos but it won't allow me to upload 

Joan 

on Expedia

2 years ago

This is a prime property right near convention center. We walked 20 min briskly every day to it. Absolutely no coffee in rooms. Absolutely not enough help at front desk I found underwater under the sink area from last guest The remote did not work got another st front desk trash room was packed as I walked by. Door was open