Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Hary 

on Expedia

5 years ago

Very unhappy Worst hotel I have ever stayed at. equested 2 wake up calls and received none. No paper and pencil in the room and although I requested and were promised twice - never got any. No phone book in the the room and couldn't get one. had a handicap room because I have trouble walking and they gave me a room on the the second floor, 3/4 of the way down the hall away fro the elevators. The second day my key didn't work and the asked me to walk all the way down to lobby .i will never stay nor recommend this hotel. 

Marisol 

on Expedia

5 years ago

Muy caro para lo descuidado que está El hotel es muy viejo, sucio y descuidado para lo caro que está; el personal bien a secas, cumple con su función sin ese toque de amabilidad. 

Belinda 

on Expedia

5 years ago

Room had a weird musty smell. No coffee maker in the room. Beds were noisy and uncomfortable. Coffee in the morning tasted odd. Shuttle to airport didn’t start until 8 and our flight was at 8:12. Disappointing hotel. The staff at check in were very friendly. 

Mariana 

on Expedia

5 years ago

Location is nice close to airport, cruise terminal, lot of options for dinner; The staff oh my good!! Makes you feel so unwelcome, I just stayed for 1 night and next day one lady from housekeeping knocked at my door very loud at 9:55 am asking me what time I was leaving I told her 20 minutes ( I saw check out should be at 11 am) I asked the lady what time check out should be and she said 10 am but she was very rude and then I was thinking may be I saw it wrong. I went down and wait for the shuttle but I saw a lot of people c... read more

Anonymous 

on Expedia

5 years ago

Dissatisfied with this hotel. I never had so many issues like I experienced at this hotel. Extremely disappointed 

Yanik 

on Expedia

5 years ago

In serious need of a hotel makeover This hotel is very run down and old. The building in itself needs considerable renovation. The staff was courteous but clearly accustomed to handling patrons complaints and making do with offering discounts or changing rooms but looks like every room has its own list of pending repairs, deep cleaning, or insect problems.