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Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
- Hotels
- Miami, FL
About this business
Location details
7750 NW 25th St., Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They have CATS everywhere. They sit on the top of your car. I have a soft top and the put holes in it by clawing at it. They have people that come over and feed them.
Business response:
Dear Shameka, Thank you for reviewing your time at our hotel. We never want to disappoint our guests, so we apologize for any frustration and inconvenience you experienced due to our pet policy. We understand how frustrating this must have been, and we genuinely regret how this inconvenienced your trip. We welcome you to reach out to our front desk anytime to make the most of your stay; we are always here to help! We hope you will stay with us again soon!Sincerely,Hotel Management
Pésimo ni piscina disponible
Business response:
Dear Dredwell, Thank you for taking the time to write a review of your stay. Your feedback will assist us in continually improving our service and guest experience. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
Muy mala atención, aparte Travelocity no puso que no estaba disponible la piscina!
Business response:
Dear Dredwell, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
Privacy and safe
Our hotel room smelled like mildew and mold. Sheets had stains on them.
Business response:
Dear Luke, Thank you for your review of our hotel. We promise to provide every guest with fresh, clean accommodations. Therefore, we are disappointed this did not occur during your stay and sincerely apologize for the inconvenience caused. Your feedback is important to us, and we will follow up with our housekeeping staff to ensure we are flawlessly preparing each room for our guests. Thank you once more for choosing us; we appreciate your business.Sincerely,Hotel Management
Habitación no estaba lista, piscina inahabilitada, sabanas de mala calidad, el desayuno es un engaño. Unico positivo fue la amabilidad del señor de recepción.
Business response:
Dear werner, Thank you for taking the time to share feedback about your recent stay. We are disappointed to learn of the issues you experienced, so we apologize for not meeting your expectations. Additionally, we recognize the value of beginning your day with a satisfying breakfast and sincerely apologize for falling short of your expectations. It is never our intention to mislead; therefore, we apologize for any miscommunication and frustration this caused. Your feedback is valuable to us, and we have shared it with the rel... read more
Primeramente no hay agua caliente para bañarse.la cama supere dura parece una piedras,en la madrugada estaban arrastrando unos muebles y lo pero que dice desayuno incluido si a lo que ponen se le llama desayuno por Dios una avena instantánea que se quedó casi todo en el paquete pegado como que ya tenía tiempo guardado.las bebidas tenía que comprarlas en una máquina.los muffin si así se le puede llamar duros.no había ni frutas un café horrible y lo demás mejor ni lo digo.no acostumbrado a dar comentarios pero este hotel fue e... read more
Business response:
Dear Belkys, Thank you for being our guest. We acknowledge the significance of commencing the day with a nourishing breakfast and sincerely apologize for any dissatisfaction you may have encountered. Your valuable feedback will be conveyed to the appropriate individuals to ensure they know our guests' breakfast preferences, which will aid them in future decisions. If you choose to revisit the city, we would be delighted to have another chance to enhance your experience.Sincerely,Hotel Management
Traveling for work, got in late and had to get up early. Took a shower and the water would not drain, and the shower faucet would not stop dripping water so there was a constant sound of dripping water, even with the bathroom door closed. I just wanted to get some sleep but the faucet just get dripping water into the bathtub full of water…drop, drop, drop, drop, drop…..
Business response:
Dear James, We are deeply sorry to hear about the issue you experienced with the shower during your stay. Please accept our apologies for any inconvenience this may have caused. We are dedicated to maintaining a high standard of quality and service and will look into this matter further. Thank you for bringing this to our attention. We hope you will return soon so that we can provide you with the exceptional stay we are known for.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street has a 3.8 star rating with 3,394 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street is open now. It will close tomorrow at 12:00 a.m.