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Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
- Hotels
- Miami, FL
About this business
Location details
7750 NW 25th St., Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t get the proper facilities in the room.. washroom is so dirty. My complete stay is terrible.
Business response:
Dear Navodaya, We sincerely apologize for any inconvenience during your stay. Your feedback is valuable, and we regret that you didn't receive the expected facilities. Cleanliness is a top priority, and we'll address this matter promptly. We appreciate your understanding and hope to have another opportunity to provide you with a more positive experience in the future.Sincerely,Hotel Management
"Breakfast included" means just coffee and cereal bars. The pool is just for looks. Gate locked.
Business response:
Dear Kandice Scheidemantel, Thank you for reviewing your stay at our hotel. We regret your disappointment with our breakfast options and that it did not meet your expectations. We have shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again.Sincerely,Hotel Management
There was a sofa bed in terrible condition not even for a dog can be ok.
Business response:
Dear Glender, Thank you for taking the time to share your experience. We are glad your overall stay was pleasant. However, we sincerely apologize for your issues with the sofa bed in your suite. We have shared your comments appropriately and appreciate you bringing this to our attention. Thank you for your valuable feedback; we hope to serve you in the future. Sincerely,Hotel Management
Non-smoking rooms stink Room smelled like strong smoke. Gave me nonstop migraines
Business response:
Dear Guest, Thank you for being our guest. We are a non-smoking hotel, yet we provide designated smoking areas for guests outside the building. We are sorry for the inconvenience you experienced due to this issue. Your feedback is important to us as we make every effort to accommodate the needs of all our guests. Thank you again for writing about your stay; we look forward to your return visit.Sincerely, Hotel Management
I love it but pool need be clean
Business response:
Dear Markedia, Thank you for taking time out of your day to post a review. We are glad you had a pleasant stay overall. We would like to apologize for the pool conditions you described and will work to improve this going forward. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to Miami.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street has a 3.8 star rating with 3,394 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street is open now. It will close tomorrow at 12:00 a.m.