This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bad
Fair Na tenia hielo. La.picina esta cerrada. Y no tenía agua caliente mi habitación La ubicación
Business response:
Dear Noel, Thank you for your valuable feedback. We are pleased to know that the location was convenient for your visit. However, we sincerely apologize for the inconvenience caused by the lack of ice availability, the pool closure, and the issues with hot water. These factors are essential to ensuring a comfortable stay, and we will share your comments with our team to facilitate any necessary improvements. We appreciate you highlighting this for our attention. Sincerely, Hotel Management
Not bad Not Having a real breakfast at all Awful, we didn't even bother, a breakfast should be eggs and healthy food not coffee and a muffin, kinda very cheap and disappointing
Business response:
Dear Joey, Thank you for sharing your thoughts about Extended Stay America. We are pleased you had a pleasant stay overall; however, we are sorry to hear our breakfast did not meet your expectations and left you feeling disappointed. We understand how important a well-rounded morning meal is, and your feedback will be taken into account as we evaluate how to better serve our guests. We appreciate your honesty and hope to improve this aspect of the experience moving forward. See you! Sincerely, Hotel Management
Very Poor
Never again! Months ago I booked 4 suites with 2 beds plus a sofa sleeper in each room for a total of 9 adults. When we arrived, we were told those rooms were not available-no reason why. After much back and forth involving the manager, we were given 4 single suites with one pretty comfortable double bed and an extremely pitiful and uncomfortable double sofa sleeper with a disgusting mattress in each room and no bedding for the sofa sleeper-had to ask for bedding. As a conciliatory gesture, our 9th person was given a single ... read more
Business response:
Dear Susan, Thank you for taking the time to share your experience. We’re glad to know the beds were comfortable and the linens were clean, and we appreciate your recognition of the effort made to adjust the reservation. That said, we’re sorry for the inconvenience and frustration caused by the unexpected room changes and the discomfort of the sofa sleepers. We understand the importance of a good night’s rest and we regret that this wasn’t fully delivered. We also apologize for the limited breakfast seating and the closed po... read more
Poor Runter gekommenes Hotel mit dementsprechender Einrichtung. Pool geschlossen. Anlage ungepflegt. Frühstück schlechter geht nicht. Viel zu teuer für das was es bietet. Personal hilfsbereit und freundlich.
Business response:
Dear Michael, Thank you for your feedback. We’re glad to know our staff made a positive impression with their helpful and friendly attitude. However, we apologize that the condition of the property and amenities did not meet your expectations. Your concerns have been noted and will be reviewed with the team as we work toward improvements. We appreciate your comments and hope to provide a better experience should you choose to stay with us again. Sincerely, Hotel Management
Just ok The place smelled of mold and very dirty. If you need anything for your room (mugs, dishes, hair dryer, etc) , you have to go down to front desk to get it. Only one person worked at the front and she was running the laundry so sometimes she’s not there. It’s convenient next to airport
Business response:
Dear Guest, Thank you for your honest review. We’re glad the location near the airport was convenient for you, though we regret that other aspects of your stay did not meet expectations. We understand how frustrating it can be to encounter cleanliness concerns and limited in-room amenities. To ensure cleanliness for every guest, we keep the dishware at our front desk, and our team is happy to deliver it to the guest’s suite. Your comments have been noted and will be shared with our team to help us improve our service and enh... read more
Will never stay again, and won't recommend The pool was not in service, I was vacationing in Miami, I would've never booked with the hotel, if I knew the pool was closed, couldn't even sit on the patio, because it said that the door was out of service. No ice machine, no bathroom in reception, was waiting for room to be set up. Bed seemed old, the TV was basically chained to the wall, but was also bolted down, and had limited swivel, bathroom door was half broken, but functional, tub drained slow. Walls were thin, so I heard... read more
Business response:
Dear Lindsay, Thank you for taking the time to share your feedback. We are pleased to know the suite layout was to your liking. However, we sincerely apologize for the various inconveniences you experienced, including the limited access to facilities and the discomfort caused by noise during your stay. Your comments are important and will be shared with our team as we work to improve both the condition of our accommodations and the overall guest experience. We hope you will consider giving us another opportunity in the futur... read more
Mal breakfast Todo el service de breakfast terrible es un robo mala la atencion
Business response:
Dear Jimmy, Thank you for evaluating your feedback. We are sorry to hear that your experience with the morning service did not meet expectations. Providing quality options and attentive service is a priority, and it is disappointing to know that we fell short. Your comments have been shared with the appropriate departments to ensure improvements are made. We appreciate you bringing this to our attention and hope to have the opportunity to provide a more satisfying experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.5 star rating with 3,077 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.