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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor No había desalluno
Business response:
Dear Nancy, Thank you for sharing your thoughts. We regret to learn that your stay did not meet expectations, particularly regarding morning offerings. We understand how valuable it is to begin the day with convenient options, and we are sorry this aspect left you disappointed. Your perspective is important to us, and we will share it with our team as we continue working to refine the experience we provide. We hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerel... read more
Bad
Very Poor Un scarabée de la taille d'un poing se baladait sur les murs Les lits étaient inconfortables. Le petit déjeuner était très pauvre. La proximité avec l'aéroport
Business response:
Dear Marjorie, Thank you for sharing your feedback. We’re glad the convenient location near the airport was helpful during your stay. However, it is concerning to learn about the insect issue and discomfort with the bedding, as well as your dissatisfaction with the morning meal. We understand how these factors can affect your overall experience and regret any inconvenience caused. Your comments are important and will be reviewed to guide necessary improvements. We appreciate you bringing these matters to our attention and ho... read more
Disappointing Colazione senza alcuna bevanda e sedia per sedersi. Piscina non disponibile senza essere avvisato del disservizio. Prenotato camera per 4, e mi è stato dato un divano letto senza cuscini perche non disponibili vicino all'airport
Business response:
Dear Nicola, Thank you for taking the time to share your experience. We sincerely regret that aspects of your visit did not align with your expectations. The inconveniences you encountered, particularly related to amenities and communication, are not reflective of the level of comfort we aim to provide. While the proximity to the airport may have been helpful, we recognize that other elements left you disappointed. Your feedback is valued and will be shared with our team for attention. We hope you will return so we can provi... read more
Bad False advertisement about the place and room!! dirty, bugs, no pool, no ice, no comfort only stayed one night, thanks to Booking.com I found a better place front desk worker was nice and polite
Business response:
Dear Ochoa, Thank you for acknowledging the professionalism of our front desk staff. We regret that your stay did not align with your expectations and that you experienced issues with cleanliness and amenities. We take your concerns seriously, as guest satisfaction is important to us. Your feedback will help guide ongoing efforts to enhance the experience we offer. We appreciate your honesty and hope to have the chance to welcome you back so we can provide you with the flawless experience you deserve. Sincerely, Hotel Manage... read more
Buena ubicación, poca comodidad Habíamos reservado para tres personas, y solamente había una cama doble, y una sofá cama muy incómodo , la persona que durmió ahí totalmente incómoda La Ubicación
Business response:
Dear NURY, Thank you for sharing your experience with us. We’re truly sorry that the sleeping arrangements did not meet expectations and caused discomfort during your stay. Your feedback is important and will help us improve our approach to accommodating group bookings more effectively. We appreciate you giving us a try and would love the opportunity to offer a more comfortable experience in the future. Sincerely, Hotel Management
NEVER AGAIN No Pots & Pans As Stated In Rooms . They Have Roaches .. Toilet Kept Clogging .. BREAKFAST IS TRASH , Yogurt Coffee & Granola Bars Bed Was Comfortable
Business response:
Dear ShaQue, Thank you for sharing your feedback. We are pleased to learn that the bed provided some comfort during your stay; however, we apologize that other aspects of your stay did not meet your expectations. We understand the challenges you faced in locating the kitchen items you anticipated, as well as any concerns you may have regarding cleanliness and maintenance. Please note that kitchenware is stored at the front desk to ensure cleanliness and is available upon request. Additionally, we highly value your feedback r... read more
Fair Corredores muito sujos e barulhentos, limpeza do quarto tambem deixa muito a desejar. É uma habitação de muita rotatividade e estadia curta, apenas para quem precisa ficar poucas horas para acesso ao aeroporto internacional. Cafe da manha é so café mesmo… nao tinha mais nada as 8 da manha… tinha um grupo de operarios se preparando para o trabalho, acabaram com as poucas opcoes (fruta e pao) e nao tinha reposição. Localizaçao e estacionamento sao bons.
Business response:
Dear Carlos, Thank you for your review. We’re glad you found the location and parking convenient. We regret that the overall cleanliness and noise level in the common areas did not meet expectations, as well as the limited breakfast options. Our team works diligently to maintain a seamless experience and ensure that all necessary items are adequately stocked. Your feedback is important and will be shared with the team to help us improve the experience for all guests. We appreciate you taking the time to share your observatio... read more
Bad They advertised having a breakfast. In the morning, we went down stairs. It was a joke. Only thing available was packaged oatmeal and hot water. That is it. We asked if they don't have any boiled eggs. The front desk woman said they had it but all gone early. It was only 7:30 morning. ! Bathroom shower bath tub surfaced all damaged and peeling off. All my time travelling, I had never seen such bad conditioned bath tub before. They should have not rented this room. Bathroom door screeching noise every time trying to close... read more
Business response:
Dear Gregory, Thank you for taking the time to share your feedback. We’re glad the location near the airport was convenient. However, we apologize that the rest of your experience did not meet your expectations. We understand the importance of a consistent breakfast, and it’s disappointing that the offerings fell short during your stay. Also, the condition of the bathroom and overall maintenance concerns you mentioned are not reflective of the quality we aim to provide. Your observations have been noted and will be shared wi... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.5 star rating with 3,077 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.