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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First of all the bathroom: One of the shower bypass doors didn't work, AND the valve for hot/cold was them reversed. No soap, shampoo etc (though i did get some at the front desk). The front desk attendant was not there a lot--you have to call '0' on the lobby phone. Free breakfast? please--Consisted of coffee (no real creamers just powdered) , bags of oatmeal, granola bars and tiny muffins. No milk, eggs, cereal bacon, toast. Their whole spread fit on a small four top table.
Business response:
Matt, thank you for being our guest. We are sorry for the issues you had and that you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to determine new breakfast offerings. Also, we have alerted our maintenance team about the issues you had, and they are checking and fixing them immediately. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Dålig frukost Helt okej hotell. Fräscht rum och bra med parkeringar. Däremot var vi väldigt besvikna på frukosten då vi i appen hade valt att enbart se hotell med gratis frukost. Vi får skylla oss själva att vi kanske inte läste så noga men frukosten bestod av kaffe, granola bar och en varsin muffins, that's it.
Business response:
Thank you for your kind review. We are delighted to know you had a relaxing stay in your well-appointed room. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. It was a pleasure to have you as a guest Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
it was very clean. you need to put a coffee pot in the room with coffee. The shower head was no good. not enough water came out. the TV didn't have a good choice of channels. I need a receipt for insurance from the hotel. The parking spots are too narrow.
Business response:
Rick, thank you for choosing our hotel. Although it seems you had an overall pleasant time, we are sorry for the issues you experienced. We have made a note of your feedback and will share it with the appropriate team. Thanks again, and we hope to welcome you back soon so that we can make your next visit a wonderful one. Sincerely, Hotel Management
Great hotel and very clean! Great location. I highly recommend it.
Business response:
Ron, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It is great to read that you were impressed with our well-kept property and convenient location. Thank you for recommending us online, and we look forward to serving you again in the future. Sincerely, Hotel Management
Noisy Refrigerator. Good staff, clean room. Very comvienient
Business response:
Thank you for choosing to stay at Extended Stay America. We are happy to read that you liked our courteous associates and your well-appointed room. Also, the noise issue you mentioned has been shared with our maintenance team. It was our pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Dan, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Nice place for the money. Grab and go breakfast of cereal bars, coffee, etc. Can walk to Broadway, but it is a bit of a hike. We had to ask for cups and a hair dryer, but the staff quickly responded.
Business response:
Dixon, thank you for choosing to stay with us at Extended Stay America. We’re glad you were pleased with our affordable rates and that our location was ideal for you. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Hairdryers are available and are complimentary at the front desk at any time. We hope this did not overshadow your otherwise positive experience, and we look forward to hosting you... read more
Very pleased It was nice
Business response:
Angela, it was a pleasure having you as our guest at Extended Stay America. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, Hotel Management
No complaints. I was worried about this hotel after some of the other reviews, but it was my only option. It isn't fancy by any stretch and when I first saw the bed I was convinced I would have a horrible night. The bed was comfortable, the shower was hot and the air conditioning unit worked well. Breakfast is packaged muffins and such. There is coffee as well. I only needed a room for one night and this was fine. If I were going to stay a while, I would look for a more plush accommodation. No complaints, just know it is bas... read more
Business response:
Rodney, thank you for choosing to stay at Extended Stay America. We are glad to read you liked your comfortable room and that you were satisfied with our breakfast offerings. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,462 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.