This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Room was nice. Staff was nice and I will stay again next time my team plays Vandy.
Business response:
Ricky, thank you for staying at Extended Stay America. We are delighted you liked our courteous service and your well-appointed room. It was our pleasure having you as our guest, and we look forward to seeing you on your next visit. Sincerely, Hotel Management
Small? The bed was very uncomfortable and small and it should have had a bed skirt, so you couldn’t see the skinny post that was holding the bed up. Lastly, the parking spaces were extremely narrow.
Business response:
Please accept our sincere apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good night's sleep and rest well. We value our guests and their recommendations and we have shared your comments with our leadership team. Once again, we are sorry for the inconvenience you experienced and hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Room etc. fine, coffee not always available and choice of breakfast extremely limited.
Business response:
Thank you for your review of Extended Stay America. We are glad you had a nice time here and that you liked your comfortable room. We will also make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Business response:
We are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
It was just ok. Staff was mundane. Smelled like something was burning in the hallway.
Business response:
Fliz, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, your feedback will be used as a training tool to improve our service going forward. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Funkar att sova och enbart få kaffe till frukost. Bra för den som gillar lite sterilt och opersonligt. Bra rum men sängen sådär. Saknade plast/pappmuggar. Att säga att det ingår frukost är ett mindre skämt. Det var ett hörn i lobbyn där kaffe och vanligt bröd fanns. Men inte så mycket mer. Gröt - ja, men ingen mjölk. Frågade i reception efter vanligt vatten (fanns ingen frukostpersonal) pga medicinintag men hon skakade på huvudet. Frågade igen om hon kunde ordna vatten nånstans från nån kran. Hon suckade djupt och gick in ba... read more
Business response:
Elisabeth, please accept our apologies for the issues you encountered during your stay at our hotel. We pride ourselves on service excellence, and we apologize for not providing the level of service you expect with our brand. We can assure you we are taking steps to correct where we went wrong. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Very convenient location with great facilities. WiFi and breakfast included!
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and had a great stay with us. We appreciate your feedback and look forward to welcoming you and back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,502 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.