Extended Stay America Premier Suites - Oakland - Alameda

Anonymous 

on Expedia

9 years ago

Blah arrived at hotel at about 11am but couldn't check in until 3pm. Was told they would call when room was ready but never called. No airport shuttle. 2 guests but 1 plastic cup and 1 bar of soap. The tub was locked to shower only, not good when traveling with children. The glass for the 1 picture in the room was broken. Didn't see the little sign for requesting kitchen equipment/utensils until my 2nd night so I had already purchased what I needed. Don't think the room was vacuumed. The immediate area had a great view but l... read more

Yasmeen 

on Expedia

9 years ago

Horrible & Ghetto Hotel / Motel The Staff is horrible . So disrespectful. !! My husband & I were basically put out 30 mins after check out. Even though it was only 30 mins & we did ask for a late check out .The manager Alicia still came banging on our door saying we have to go bcus they have to clean rooms. Then she says our room smells like pot when my husband & I both have very professional jobs & has never smoked in our life . We also had our baby in the room at the time she made this accusation.& Then she put us on "do n... read more

Ricardo 

on Expedia

9 years ago

The location Is convenient, but the room was very out dated and they didn't even have a blow dryer in room, if you need anything you have to go down to the lobby and get it. They didn't even offer to bring it up... we will defeniatly not be coming back. We will try Jack London square next time. 

Andreas 

on Expedia

9 years ago

Servicewüste Perfekte lage um mit dem boot rüber nach sf zu fahren aber leider ziemlich abgewohnt. Türschloss klemmt, küche mit seltsamen flecken, komfortsessel ohne richtige funktion... Frauenhaare im bett... In unserem 2 ten zimmer toilette unsauber. Als highlight an einer nacht party im obersten stock, an schlaf nicht zu denken, hotelpersonal bemerkt es nicht oder will nicht. Am nächsten tag sehr unfreundliche abhandlung der problematik. Morgens kaffee zeitig aus und auch auf nachfrage nach 30 min kein neuer. Schade wegen... read more

Gerald 

on Expedia

9 years ago

We would not recommend this hotel nor stay here again. 

R. J. 

on Expedia

9 years ago

Disappointed There was no breakfast, except a packaged muffin, packaged oatmeal, no milk and coffee. The TV reception and programming were poor with limited if any HD. Front desk service was marginal and there was no direct computer services. I would not stay here again. 

Teresa 

on Expedia

9 years ago

Unless you need a place to smoke marijuana, I wouldn't recommend this. The worst place I have ever stayed at. 

Norman 

on Expedia

9 years ago

At $200.00 a night one would think there would be at least a coffee pot in the room. No dishes, no services unless we paid extra for them. really didn't enjoy out stay at Extended Stay America. We will definitely not go back!