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Extended Stay America Premier Suites - Oakland - Alameda
- Hotels
- Alameda, CA
About this business
Location details
1350 Marina Village Pkwy., Alameda, CA, 94501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We would not recommend this hotel nor stay here again.
Disappointed There was no breakfast, except a packaged muffin, packaged oatmeal, no milk and coffee. The TV reception and programming were poor with limited if any HD. Front desk service was marginal and there was no direct computer services. I would not stay here again.
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you did not enjoy the breakfast, it is a grab-and-go breakfast due to guests having the fully equipped kitchen in room. I will inform our staff to make sure to maintain the breakfast area. Thank you for bringing to my attention about the TV reception and programming I will be sure to share your comments with upper management. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any other Extended St... read more
Unless you need a place to smoke marijuana, I wouldn't recommend this. The worst place I have ever stayed at.
At $200.00 a night one would think there would be at least a coffee pot in the room. No dishes, no services unless we paid extra for them. really didn't enjoy out stay at Extended Stay America. We will definitely not go back!
Hôtel à ne surtout pas allé Une chambre convenable mais mal isoler on entendais les ronflement du voisin de côté et les pas de celui du dessus. Sans compter les sifflement des trains toutes la nuit.Et le petit déjeuner n'est pas un petit déjeuner mais un goûter il y a comme choix juste café ou café et 2 malheureuse barre de chocolat qui ce battent dans le panier. Je me.recommandé à personne
had a room reserved but they didn't have a clean room suggested i take dirty room Place Sucks ! Would never go there .
Prejudice mess Went in to a smoker room and they charged me 250 because it smelled like weed I'm an RN and the lady at the desk looked me up and down and refused my refund DONT EVER STAY HERE!
Supposed to have a non smoking room, but the whole hotel was smoking. Everything I owned smelled like a dirty ashtray.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that all of your belongings smelled like smoke from being placed into a smoking room. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Nice hotel at the Marina Checked in and was given a room on the fourth floor which turned out to be the smoking floor. My confirmation receipt indicated non smoking. Asked for a different floor and was told that the hotel was booked. I said I reserved a non smoking room and they would have to find something for me. I was told that rooms were released on a "first come first served" basis and a non smoking room was not available. I said that was unacceptable, so they took a half hour and found me a room on a non smoking floor.... read more
Business response:
Thank you for taking the time to write a review of your stay. I am sorry to hear that you were placed in a smoking room. Although you booked a non-smoking room, this is just a preference and not a guarantee. Unfortunately we do not provide housekeeping for any stay less than 8 nights and do a towel swap at the front desk. You are able to book a housekeeping plus package on our website which provides housekeeping everyday. Thank you for your feedback regarding the breakfast Your feedback is very important to us, so thank you ... read more
Frequently asked questions about Extended Stay America Premier Suites - Oakland - Alameda
How is Extended Stay America Premier Suites - Oakland - Alameda rated?
Extended Stay America Premier Suites - Oakland - Alameda has a 3.6 star rating with 2,082 reviews.
When is Extended Stay America Premier Suites - Oakland - Alameda open?
Extended Stay America Premier Suites - Oakland - Alameda is open now. It will close tomorrow at 12:00 a.m.