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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was plenty of parking, the room was very clean, and the staff was exceptionally nice and helpful.
Good parking. Clean room. Good service.
Business response:
Dear Guest, Thank you for your kind feedback on Extended Stay America. We are pleased to know that the parking facilities met your needs, providing convenience and ease during your stay. It’s also wonderful to hear that the cleanliness of your room met expectations, as maintaining a well-kept environment is a top priority for us. Additionally, we truly appreciate your kind words about the service you received. Our team strives to deliver attentive and welcoming hospitality, and it’s rewarding to know this was reflected in yo... read more
Clean and comfortable rooms
Ok
Business response:
Dear Guest, Thank you for choosing our hotel for your recent visit. We hope your overall visit was pleasant. However, we regret that there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing. Sincerely, Hotel Management
Noisy, thin walls and right next to freeway so we didn’t get much sleep. Also priced way too high for what it is.
Business response:
Dear Guest, Thank you for taking the time to review our hotel. We pride ourselves on delivering a memorable hotel experience in every aspect; however, we regret that we did not meet all of your expectations. Please accept our apologies for the noise concerns you experienced during your stay. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you vis... read more
The front desk specifically Melanie was very accommodating with check-in. However the hallway on the fourth floor was dirty and smelly and there was a verbal fight going on in the middle of the night. Scary.
Business response:
Dear Guest, We are pleased to hear that Melanie provided accommodating assistance during your arrival, and your kind recognition of her efforts is greatly appreciated. At the same time, we understand that a comfortable and peaceful environment is an important part of any stay. Our team works diligently to maintain welcoming common areas and ensure guests feel at ease throughout the property. Your comments are valuable and will be shared with the appropriate teams as part of our ongoing commitment to maintaining a pleasant at... read more
Great hotel
Great
Business response:
Dear Guest, On behalf of our team at Extended Stay America, thank you for the excellent review. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area. Sincerely, Hotel Management
At $100/night, I wasn’t expecting the Ritz, but still. - Gym is tiny/useless. 3 machines. No weights. No mats. - No outside space to sit. - Room smelled a little like pee. Hallway super smelly. - Sheets and bathroom clean but, really dirty/dusty under bed. - Soap in bathroom. No cups. No shampoo. No conditioner. So, it’s very basic. Set the bar low and you won’t be disappointed. It’s in a great location.
Business response:
Dear Guest, Thank you for sharing your feedback and for highlighting the convenient location. We appreciate you taking the time to provide your observations about your stay. Our goal is to offer comfortable accommodations and practical features that support travelers during their visit. For added convenience, toiletries and kitchen items are available at the front desk and our team is always happy to provide them upon request. Your comments regarding the facilities and overall experience are valuable and will be shared with ... read more
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4 star rating with 1,169 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.