Extended Stay America Premier Suites - San Diego - San Marcos

Business response:

Dear Guest, On behalf of our team at Extended Stay America, thank you for the excellent review. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our area. Sincerely, Hotel Management 

Business response:

Dear Guest, We are pleased to know our team made such a positive impression and contributed to a comfortable visit. Our staff takes pride in being welcoming and attentive, and your recognition truly means a lot to everyone. We appreciate your support and would be happy to welcome you back to Extended Stay America again whenever your plans bring you our way. Sincerely, Hotel Management 

Business response:

Dear Guest, We are delighted you chose to stay with us at Extended Stay America. We are happy that you enjoyed every part of your time with us. Our team works hard to exceed our guests’ expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we hope you will visit us the next time you are in the area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share this balanced perspective on your stay. It is great to know that the kitchen setup added value, and that the accommodation served its purpose. We also understand that overall upkeep and maintenance concerns did not fully meet expectations. We understand the importance of a peaceful atmosphere, and we are pleased that the relocation helped improve your experience. Your feedback supports continued focus on consistency and guest comfort, and we would welcome the opportunity to ... read more