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Extended Stay America Premier Suites - San Diego - San Marcos
- Hotels
- San Marcos, CA
About this business
Location details
1480 Grand Ave, San Marcos, CA, 92078, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff and good breakfast
Our hall smelled bad and room smelled a little funky.
Business response:
Dear Guest, We apologize for the concerns you experienced in the hallway and your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us. We look forward to another opportunity to provide you with the flawless stay you deserve. Sincerely, Hotel Management
We had a nice time in the hotel. We were in town for business and rented for the week. The room was a nice “apartment” away from home. The only thing, and this is a whatever, is the smell in the hallways from all of the different kinds of cooking going on in each room. Other than that, it was a very comfortable stay and will be back!
Business response:
Rosemarie, We are thrilled to hear your stay felt like a cozy retreat during your business trip! It is wonderful to know the setup suited your needs so well. We appreciate your note about the hallway experience—your feedback helps us improve. Thank you for choosing Extended Stay America, and we look forward to welcoming you back for another enjoyable visit soon! Sincerely, Hotel Management
Great stay
Liked - Hotel was fairly clean. Disliked - In room kitchenette had basic micro & refrigerator, nothing else, not even a mini coffee maker. You had to request additional items for a rental fee. First time staying in a hotel with kitchenette that had NO coffee maker.
Business response:
Dear Gretchen, Thank you for taking the time to share your feedback. We are glad to hear there were aspects of your stay you found satisfactory, and we genuinely appreciate your comments. We regret that the in-room amenities did not meet your expectations and apologize for any inconvenience this caused. Your observations are important to us as we work to enhance the guest experience. We hope you’ll consider returning for a more comfortable and accommodating visit. Sincerely, Hotel Management
I really liked how clean it was
Frequently asked questions about Extended Stay America Premier Suites - San Diego - San Marcos
How is Extended Stay America Premier Suites - San Diego - San Marcos rated?
Extended Stay America Premier Suites - San Diego - San Marcos has a 4.5 star rating with 672 reviews.
When is Extended Stay America Premier Suites - San Diego - San Marcos open?
Extended Stay America Premier Suites - San Diego - San Marcos is open now. It will close tomorrow at 12:00 a.m.