Extended Stay America Premier Suites - San Diego - San Marcos

Business response:

Dear Jade, Thank you for your kind words—it is wonderful to hear that you had such a positive experience. We are pleased to know you'd consider staying with us again. At Extended Stay America, we strive to create a welcoming and comfortable environment for all our guests, and your feedback affirms that commitment. We look forward to the opportunity to host you again in the near future. Sincerely, Hotel Management 

Business response:

Dear Guest, We are so glad you enjoyed the clean environment and warm service during your stay at Extended Stay America! It’s always great to hear when guests feel comfortable and well cared for, and that’s what we strive for. Your kind words about the team mean a lot, and we appreciate you taking the time to share your experience. We hope to welcome you back again soon for another great visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for being a valued guest and for taking the time to post your comments. While we are glad to know you found our guest rooms clean and comfortable, we regret your room did not have the amenities you desired or needed. To ensure cleanliness for every guest, we keep these amenities at our front desk, which our associates will deliver to the room upon request. We also have hairdryers and certain complimentary toiletries available at the front desk for guests who need them. We do our best to honor our guests... read more