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Extended Stay America Premier Suites - San Jose - Airport
- Hotels
- San Jose, CA
About this business
Location details
55 E. Brokaw Rd., San Jose, CA, 95112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property provides the bare essentials for an extended period of time. We slept but it was uncomfortable especially the pull-out sofa. 3 out 5 staff members that we encountered, you'll need them, were excellent.
Business response:
Russell, thank you for taking the time to post your review. Our main priority is to provide a relaxing time for our guests; therefore, we apologize that you were not completely satisfied with our beds. We appreciate your business and sincerely apologize that we did not provide you with a good night's sleep. Thank you for bringing this to our attention. We hope you will give us another chance to provide you with the comfortable stay you deserve. Sincerely, Hotel Management
nice room
Business response:
Shogo, thank you for choosing Extended Stay America. We are delighted your stay with us was enjoyable and that you gave us an excellent rating and also loved your spacious suite. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Clean hotel room but amenities were limited (pool closed), small gym. I was unable to take advantage of their breakfast but thats a nice option that is there.
Business response:
Ruben, thank you for choosing Extended Stay America. We are glad your stay with us was pleasant, and you loved your well-kept suite. Our staff does a wonderful job maintaining our accommodations, and it will be a pleasure sharing your remarks with them. However, we regret not meeting some of your expectations. It was our pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
Room and bathroom were clean and tidy. Hotel assistance was super nice and welcoming.
Not complaits
Business response:
Noa, thank you for your rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Decent room with small kitchenet. No breakfast was available when visited. Had to go get the milk from store to make my coffee. Grocery store was not at convenient distance.
Frequently asked questions about Extended Stay America Premier Suites - San Jose - Airport
How is Extended Stay America Premier Suites - San Jose - Airport rated?
Extended Stay America Premier Suites - San Jose - Airport has a 4.3 star rating with 1,626 reviews.
When is Extended Stay America Premier Suites - San Jose - Airport open?
Extended Stay America Premier Suites - San Jose - Airport is open now. It will close tomorrow at 12:00 a.m.