Extended Stay America Premier Suites - San Jose - Airport

Peter 

on Expedia

a year ago

Basic hotel satisfied needs The room was very clean. The bed was a bit too hard for my comfort level. The couch was not supportive in the back area at all in you leaned against it. The staff were working hard but the hotel appeared understaffed as the general space was dirty. Towels were left in the stair wells along with trash. The hallways could use a good vacuum and cleaning. The staff were helpful but could not leave the desk if anything was needed for a room. There is a fair amount of street noise at night so it was has... read more

Beverley 

on Expedia

a year ago

Successfully fixed an issue&got us into our room When we first arrived we were running late to check into our room because our flight was delayed. I called in to let the front desk know that we would be checking in late but they said we couldn’t checkin late so I contacted hotels.com and told them the situation so they could talk to the hotel to see what they could do. Thank goodness they we’re able to get us a late check in, we were able to get to our room and could get warm and relax at last. Thank god for hotels.com for b... read more

Michele 

on Expedia

a year ago

Nice hotel Nice hotel. Lot of homeless near by. The shower did not work had to take a bath instead. 

Eric 

on Expedia

a year ago

Easy parking, good location, affordable prices, convenient like a condo.