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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very bad smell, can’t sleep, also it‘s too much noisy because face to so close 95 highway
Business response:
Dear Danny, Thank you for your feedback. We sincerely apologize for the unpleasant odor and noise disturbances you experienced during your stay. Providing a comfortable and restful environment is our priority, and we regret that we fell short in this instance. Your comments will be addressed with our team to ensure improvements are made. We hope to have the opportunity to offer you a more pleasant experience in the future.Sincerely,Hotel Management
Terrible Was awful. People hanging around drinking outside and playing loud music, leaning against my boyfriend’s motorcycle. Was woken up to music BLASTING at 5 am. Called the front desk to make a complaint but the music did not stop
Business response:
Dear James, We apologize sincerely for the disturbance you experienced during your stay. Your comfort and safety are our utmost priorities, and we regret any inconvenience caused by noise and disruptive behavior from other guests. We have addressed this issue with our team to ensure such incidents are handled promptly in the future. Please accept our apologies for the inconvenience. We value your feedback and hope to have the opportunity to restore your confidence in us on a future visit.Sincerely,Hotel Management
Wow, if I only knew! If I knew the condition of this hotel was so bad I definitely would have canceled while I had the chance to. The hotel needs a makeover! Not familiar with the area but I believe I was in the wrong part of town or something. We arrived in Providence, tired from the journey, got in our room, and were totally shocked and disappointed at the condition of the room. The walls were dirty and peeling, the bathroom was the same, the chairs were peeling and the sheets on the bed were so wrinkled we wondered if som... read more
Business response:
Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the disappointing experience during your stay. The condition of the room you described, along with the overall upkeep, falls far below our standards, and we regret the impact this had on your visit. We understand how frustrating it must have been, especially after a long journey. Your comments about cleanliness and maintenance have been shared with the team, and we are committed to addressing these concerns to ensure a better experien... read more
Music blaring throughout the night causing me to get no sleep. Also felt completely unsafe. Worst hotel I’ve ever stayed at and will never stay again.
Business response:
Dear Adam, We are deeply sorry about your experience. Your comfort and safety are our top priorities, and we regret any disturbance caused by the blaring music and the feeling of insecurity during your stay. We take your feedback seriously and promptly address these concerns to prevent recurrence. Please accept our sincerest apologies; we understand if you choose not to stay with us again. We would love the opportunity to make it right in the future.Sincerely,Hotel Management
Severely limited breakfast options. No toiletries available in the room and had to go back and pick up from front desk. Same with bath towels. Odd smells in the hallways.
Business response:
Dear Bala Venkata Krishna Chaitanya, We sincerely apologize for not meeting your expectations regarding our complimentary grab-and-go breakfast. Your feedback has been noted, and we will explore additional breakfast options to enhance our offerings in the future. We are also sorry for the inconvenience you experienced with the availability of toiletries and bath towels in your room. Your insights are invaluable, and we will take immediate steps to improve this aspect of our service. Furthermore, we understand the discomfort ... read more
Muebles muy viejos mal olor en la avitacion y en el baño muy caro el precio por noche por el precio tan alto no hay buen desayuno la verdad no lo vuelvo a hospedarme justo en ese mismo hotel y lugar 🙃🙃🙃
Business response:
Dear Elsy, Thank you for sharing your feedback with us. We apologize for the disappointing experience you had during your stay. We regret that we fell short of meeting your expectations, particularly regarding the condition of our furniture and the cleanliness issues that impacted your comfort. We take your concerns seriously and will promptly address them with our respective teams to ensure improvements. Additionally, we apologize for the dissatisfaction with our grab-and-go breakfast and the perceived high price. We will e... read more
Lots of wear in the rooms and hallways for such a newly built hotel. Stained carpeting and outdated furnishings.
Business response:
Dear Stephen, Thank you for sharing your experience. We appreciate your feedback regarding the condition of our rooms and hallways. Maintaining our property to the highest standards is essential to us, and we apologize for any wear and tear you encountered. Your comments will be shared with our team for immediate attention. We are committed to ensuring a comfortable and pleasant stay for all our guests, and we will work diligently to address these concerns. Thank you for bringing this to our attention, and we hope to have th... read more
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 2,296 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.