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Extended Stay America - Providence
- Hotels
- Providence, RI
About this business
Location details
181 Corliss Street, Providence, RI, 02904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was beer bottles strewn all over the parking lot. There was one man checking in before us and it took him about 20 min to check in- there were two other people behind the desk that didn’t acknowledge us at all. Construction workers were either staying there or clearing out, but came through the lobby repeatedly swearing. Lobby only open until 8? Went to bed- there was only 2 total pillows in the room for my husband and I. One small bar of soap total for both shower and sink and only one small bottle of shampoo. No extr... read more
Business response:
Thank you for taking the time to share your feedback with us. We’re so sorry for the long check-in and to hear that you weren’t able to feel relaxed during your stay. Our goal is to provide every guest with an all-around positive experience and we are sorry this was not the case for you during this visit. Thank you for letting us know your impressions.
Business response:
Thank you for rating our hotel.
The worst experience in my life. Expedia was waiting for me to change a room about 45 min. After seeing the hotel person pull the keys and papers I had to go to look for another hotel
Business response:
Oh no --- We are so disappointed to hear that you got a bad impression of our hotel before you even got to stay with us! I apologize for the great inconvenience this caused you and for the bad impression it left you with. Best Wishes in all your future travels.
not very impressed Booked a room with two beds and ended up with one bed and one pull-out couch. I had to ask for sheets for the second "bed" and I had to ask twice for soap/shampoo for the bathroom.
Business response:
Thank you for your feedback and for sharing your less than pleasant experience. We apologize for the great inconvenience of not receiving your preferred room type and then having to ask for items you needed. That is certainly not the first impression we were aiming for and we are so sorry for this disappointing experience. We wish you well in all your future travels.
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here.
Nothing i liked and managed poorly!................
Business response:
Oh no! Obviously, you did not have a pleasant stay with us and I'm so sorry we disappointed you.
Business response:
We are sorry you did not enjoy your stay with us.
One of the worse i have ever been to i would never return
Business response:
We are so sorry to hear this.
our room smelled like stale cigarette smoke - we left without staying
Business response:
I'm so sorry to hear about this and thank you for letting us know how we came across.
Frequently asked questions about Extended Stay America - Providence
How is Extended Stay America - Providence rated?
Extended Stay America - Providence has a 2.8 star rating with 1,985 reviews.
When is Extended Stay America - Providence open?
Extended Stay America - Providence is open now. It will close tomorrow at 12:00 a.m.