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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Like the location. Did not like having to ask for basic items that should be in the room (i.e hair dryer, coffee pot, water glasses...)
Business response:
Dear John,We are glad you found the location convenient. However, we apologize for any frustration caused by having to request certain items. To ensure cleanliness and quality for every guest, items like hair dryers, coffee pots, and water glasses are kept at the front desk and provided upon request. We understand this may not be ideal, and we will ensure our team communicates this more clearly during check-in. Your input is valuable, and we appreciate the opportunity to improve. We hope to have another opportunity to welcom... read more
Pros-The beds were comfortable. Cons- The room was hot with the heater off and it was cold outside. The elevator was out one night. Grab and go breakfast was an instant packet of oatmeal and coffee.
Business response:
Dear Robin,We appreciate you highlighting the comfort of the beds. However, we regret that other aspects of your stay did not meet expectations. We understand how room temperature could impact your experience. The temporary elevator issue was certainly not ideal. Additionally, your comments about breakfast are noted. Your feedback is valuable, and we will take it into consideration as we work to enhance the guest experience. We would like the opportunity to serve you better in the future and hope you will consider a return v... read more
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 4.2 star rating with 1,186 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.