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Extended Stay America - Reno - South Meadows

3.5
  • Hotels
  • Reno, NV

About this business

HospitalityHotels

Location details

9795 Gateway Dr., Reno, NV, 89521, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.51,975 reviews
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Celeste's profile image
Celeste 
2 weeks ago

There is plenty parking, we lucked out & got a handicapped spot right at the checkin. Checkin was fast and easy. We had a 1 king bed room which was great for my husband to maneuver his motorized wheelchair in (there were no handicapped rooms available when we booked or at time of checkin) The room was basically clean but they need to get the baseboards & door frames better - was dirt buildup in those areas. They give you a conditioning shampoo but not a separate conditioner (the shampoo didn’t condition at all) There was onl... read more

Kristie's profile image
Kristie 
2 weeks ago

Parking was easy. Kitchen had full size refrigerator. Front desk supplied utensils, plates, cups and toaster upon request. 

Business response:

Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you found parking convenient and appreciated the full-size refrigerator and kitchen setup in your room. It is also great to know that our front desk team was able to assist you promptly. Your kind comments are truly encouraging and motivate our team to continue providing helpful and comfortable service. We appreciate you choosing to stay at Extended Stay America and look forward to welcoming you again for another pleasant experience. Welcome back.... read more

Brooke's profile image
Brooke 
2 weeks ago

Very basic but clean 

Steve's profile image
Steve 
3 weeks ago

Overall, housekeeping staff is the best thing about this place 

Business response:

Dear Guest, Thank you for sharing your feedback with us. We are truly delighted to know that our housekeeping staff made a positive impression during your stay. Your kind words will certainly be shared with the team, as they serve as great motivation to continue delivering exceptional service. At the same time, we remain committed to improving all aspects of our guest experience to ensure a consistently comfortable stay. We sincerely appreciate your feedback and thank you for choosing to stay with us. We look forward to welc... read more

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Edwin 
4 weeks ago

Experience would be better if there was: 1.Beverage-Infused water dispenser near the front desk for easy access. 2. Dish washing liquid that works. 3. SmartTV in rooms 

Business response:

Dear Guest, Thank you for sharing your valuable feedback. We truly appreciate your suggestions regarding adding a beverage-infused water dispenser, improving the effectiveness of dishwashing liquid, and upgrading to Smart TVs in our rooms. These ideas are very helpful and give us great insight into how we can enhance our guest experience. We are always looking for ways to improve our amenities and services, and your input will certainly be considered by our management team. Thank you for choosing to stay with us and for taki... read more

Daniel's profile image
Daniel 
a month ago

Loved this place. The front desk lady was super helpful with finding a place to eat and things to do. Plus the room was clean and nice. The location is next to everything. Great place to stay 

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Robert 
a month ago

They stated a "Grab and go" breakfast, but they only had granala bars and a couple of muffins. They did have coffee and it was good. I wish they offered half & half as well as the French Vanilla creamer. 

Business response:

Dear Guest, We appreciate you sharing your feedback following your stay. Our breakfast offering is designed to provide a quick and convenient start to the day, and we’re glad you enjoyed the coffee. We also value your suggestions regarding additional creamer options, as preferences can vary. Your comments have been noted and will be shared with our team as we continue to enhance the overall guest experience. We hope to welcome you again in the future. Sincerely, Hotel Management 

Ruben's profile image
Ruben 
3 weeks ago

Not fond of environment 

Business response:

Dear Guest, We are sorry to hear that the overall environment did not meet your expectations. Creating a comfortable and welcoming atmosphere for our guests is very important to us, and we regret that your experience fell short. Please be assured that your comments have been noted and will be reviewed with our team to identify areas of improvement. Your feedback is valuable in helping us enhance our services and guest experience. We truly appreciate you taking the time to share your thoughts. We hope to provide you with a be... read more

Eloise's profile image
Eloise 
a month ago

Bare bones. Not even an ice machine. It's along side the freeway and at the end of the airport runway. So it's hard to sleep because it's so loud. Breakfast is a small muffin, oatmeal & coffee with fake creamer. I wouldn't stay here again. 

Frequently asked questions about Extended Stay America - Reno - South Meadows

How is Extended Stay America - Reno - South Meadows rated?

Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,975 reviews. 

When is Extended Stay America - Reno - South Meadows open?

Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.