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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was impressed with the kitchen and room was so big made my stay very pleasant.
Although the hotel offered a "quick breakfast" muffins and coffee. Offering juice, milk or some cereal(hot or cold) an some fresh fruit would be nice especially for families with children. However, there are plenty of eateries available very close. The property was very clean with the exception of the windows in the upper floors. Could use a window washer!! Stayed 5 nights and staff was very accommodating!
Business response:
Dear Guest, Thank you for taking the time to share your thoughtful feedback about your recent stay with us at Extended Stay America. We truly appreciate your kind words about our accommodating staff and the cleanliness of the property. Your suggestion regarding additional breakfast options is very helpful, and we will certainly take it into consideration as we continue working to improve our offerings for guests and families. We also appreciate you pointing out the windows on the upper floors and will review this with our ho... read more
Everything thing was awesome
La habitación está inpecable el personal fue amable
Business response:
Dear Guest, Thank you for sharing your positive experience at Extended Stay America. We are delighted to hear that your room was spotless and that our staff made a friendly and welcoming impression. Providing clean accommodations and exceptional service is at the heart of what we strive for, and your kind words affirm our efforts. Feedback like yours motivates our team to continue delivering the highest standards of comfort and hospitality for every guest. We truly appreciate you taking the time to share your thoughts and lo... read more
Great location. The staff was excellent. They were very kind and accommodating. Plenty of parking near our room. The room was very tidy. I do wish a heavier blanket was provided. Feedback for improvement: the breakfast is anemic.
Staff were awesome. The room we had was an apartment style set up and it came with all the amenities to cook burgers and eggs for my crew. Thank you
Business response:
Dear Guest, Thank you for staying at Extended Stay America and taking the time to share your review. We're delighted to know the apartment-style layout and in-room amenities made it easy for you to prepare meals for your crew, and that the team's service helped create such a positive experience. It's always rewarding to hear when a stay feels both comfortable and practical, and we'll pass along your remarks to the team. We look forward to welcoming you back for another visit that's just as enjoyable. Sincerely, Hotel Managem... read more
Laundry was super expensive so I didn't wash there. Never stands on the bed. Stains on the floor. The giants stain on the floor when you walk right in the door. The main lady was not very nice either. If I didn't have to stay here as long as I did I probably wouldn't have to be honest.
Business response:
Dear Guest, We appreciate you choosing to stay with us for an extended time. We strive to create a comfortable, welcoming environment, and we’re sorry to hear that certain aspects of your experience did not meet your expectations. Your feedback is important to us and helps guide improvements across our services. Thank you for sharing your thoughts, and we hope to have the opportunity to provide a better experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.6 star rating with 1,943 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.