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Extended Stay America - Reno - South Meadows
- Hotels
- Reno, NV
About this business
Location details
9795 Gateway Dr., Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was as pleasant and clean. My Pomeranian joined us for the stay since the hotel is pet friendly. It was perfect for my Family needs and the on-site washer/dryer made unexpected messes easy to address and enjoy the Vacay. :)
Business response:
Thank you for your recent stay at Extended Stay America and for bringing along your furry friend! Pets are always welcome at our hotel, sowe are thrilled you and your pet enjoyed your stay with us. Thank you once again for your terrific feedback. We hope to welcome you and your pet back soon. Sincerely, Hotel Management
They just need to control the pet hair when cleaning.
Business response:
Thank you for your review. We are genuinely sorry for the cleanliness issues you encountered. Your concerns will be discussed with our housekeeping team to ensure we are more diligent moving forward. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
unkempt The front had trash and cigarettes everywhere. There could have been a more presentable experience. It look like no one cared about how the hotel looked. Messy and scruffy.
Business response:
Thank you for the candid review. We apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Reno - South Meadows
How is Extended Stay America - Reno - South Meadows rated?
Extended Stay America - Reno - South Meadows has a 3.5 star rating with 1,892 reviews.
When is Extended Stay America - Reno - South Meadows open?
Extended Stay America - Reno - South Meadows is open now. It will close tomorrow at 12:00 a.m.