Extended Stay America - Reno - South Meadows

Business response:

Thank you for your review. We are genuinely sorry for the cleanliness issues you encountered. Your concerns will be discussed with our housekeeping team to ensure we are more diligent moving forward. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Thank you for the generous review of Extended Stay America. We are delighted to know you loved our location and were impressed with the cleanliness of our hotel. We value your feedback and look forward to your next visit. Sincerely, Hotel Management 

Business response:

Katia, we are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management 

Business response:

Emerita, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

We hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management