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Extended Stay America - Richmond - Glen Allen - Short Pump
- Hotels
- Glen Allen, VA
About this business
Visit Extended Stay America - Richmond - Glen Allen - Short Pump conveniently located in the Richmond area of Glen Allen, Virginia near the Short Pump Town Center, Kings Dominion, and Shockoe Bottom. Our hotel offers comfort in our two-bedroom and studio suites with fully equipped kitchens. Enjoy the convenience of our notable amenities including complimentary breakfast, high-speed Internet access, and fitness center.Visit Extended Stay America - Richmond - Glen Allen - Short Pump conveniently located in the Richmond area of... read more
Location details
4231 Park Place Court, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I've had some bad experience with extended stays in the past. But this is a great location, rooms are very clean. It's a quiet location, with a helpful staff.
Great safe area, very convenient for shopping, dining, banking, etc. the special suites are very spacious and well equipped. I had to issues and they were quickly resolved
Business response:
Dear Guest,Thank you for the fantastic feedback! We’re delighted to hear that you enjoyed the convenient location and spacious suite. It’s also great to know that any issues you encountered were quickly resolved. We truly appreciate your kind words and are grateful for your positive experience. We look forward to welcoming you back to Extended Stay America for another comfortable and enjoyable stay in the future!Sincerely,Hotel Management
Terrible
Business response:
Dear Guest,Thank you for sharing your feedback. We’re sorry to hear your experience did not meet your expectations. We understand that your stay was less than satisfactory, and we deeply regret any discomfort or inconvenience caused. Your comments are important to us, and we are committed to improving our services. Should you decide to stay with us again in the future, we hope to provide a much more enjoyable and comfortable experience.Sincerely,Hotel Management
Loved it
Quiet, yet plenty of shopping and dining within a few blocks away.
Business response:
Dear Guest, Thank you for the great review! We are glad you enjoyed the peaceful atmosphere and convenient location. It is wonderful to know Extended Stay America was a good fit for your visit. Hope to see you again soon!Sincerely,Hotel Management
It’s secluded
It was ok
Business response:
Dear Paul,Thank you for sharing your feedback. We appreciate you taking the time to let us know about your stay. While we’re glad to hear that your experience was satisfactory, we truly hope to exceed your expectations during future visits. Your input is valuable as we continue working to improve our service and overall guest experience. We hope to welcome you back soon.Sincerely,Hotel Management
Roaches Room was clean front desk was friendly . the room had roaches. Room 208 .
Business response:
Dear Guest, We sincerely regret the pest issue you encountered. Guest comfort and cleanliness are our top priorities, and we take such concerns very seriously. Our pest control team has been notified to ensure this is promptly addressed. However, we're pleased to hear that you found the room clean and our front desk team friendly. We appreciate your input and hope to welcome you back for a much-improved experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Richmond - Glen Allen - Short Pump
How is Extended Stay America - Richmond - Glen Allen - Short Pump rated?
Extended Stay America - Richmond - Glen Allen - Short Pump has a 4.2 star rating with 432 reviews.
When is Extended Stay America - Richmond - Glen Allen - Short Pump open?
Extended Stay America - Richmond - Glen Allen - Short Pump is open now. It will close tomorrow at 12:00 a.m.