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Extended Stay America - Richmond - Glen Allen - Short Pump
- Hotels
- Glen Allen, VA
About this business
Visit Extended Stay America - Richmond - Glen Allen - Short Pump conveniently located in the Richmond area of Glen Allen, Virginia near the Short Pump Town Center, Kings Dominion, and Shockoe Bottom. Our hotel offers comfort in our two-bedroom and studio suites with fully equipped kitchens. Enjoy the convenience of our notable amenities including complimentary breakfast, high-speed Internet access, and fitness center.Visit Extended Stay America - Richmond - Glen Allen - Short Pump conveniently located in the Richmond area of... read more
Location details
4231 Park Place Court, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed a week had roaches in room breakfast was very limited but service was good
Business response:
Dear Gary, Thank you for choosing our hotel and posting your review. While we are pleased that you loved our associate's hospitable service, we apologize for the inconvenience you encountered in your suite. Please know that we take our property's cleanliness and pest control very seriously and do our best to prevent insects' entrance into our suites. However, we understand your concern and will arrange for a professional inspection and treatment of your room as a precautionary measure. Moreover, we are sorry for not meeting ... read more
Cheap but so so only The room doors are hard to close and there are a lot of dust accumulate around the a/c vent
Business response:
Dear Raymond, Thank you for taking the time to review our hotel. We were disappointed to read about the issues you encountered with your room, and we sincerely apologize for not meeting your expectations. This has been addressed, and we are very grateful for your patience. All of our associates are committed to providing the most comfortable accommodations, and we hope we have the opportunity to demonstrate this to you on a future visit.Sincerely,Hotel Management
It was tidy only 2 towels in bathroom. No extra pillows or sheets for pull out sofa
Business response:
Dear Erica, Thank you for choosing Extended Stay America and sharing your recent experience. We are glad you enjoyed most of your time with us, and we apologize for the mentioned concerns which kept you from having an outstanding stay. Thanks for bringing these issues to our attention, and we will follow up to ensure we are well-poised to serve you better during your next visit. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Richmond - Glen Allen - Short Pump
How is Extended Stay America - Richmond - Glen Allen - Short Pump rated?
Extended Stay America - Richmond - Glen Allen - Short Pump has a 4.2 star rating with 432 reviews.
When is Extended Stay America - Richmond - Glen Allen - Short Pump open?
Extended Stay America - Richmond - Glen Allen - Short Pump is open now. It will close tomorrow at 12:00 a.m.