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Extended Stay America - Richmond - Glen Allen - Short Pump
- Hotels
- Glen Allen, VA
About this business
Visit Extended Stay America - Richmond - Glen Allen - Short Pump conveniently located in the Richmond area of Glen Allen, Virginia near the Short Pump Town Center, Kings Dominion, and Shockoe Bottom. Our hotel offers comfort in our two-bedroom and studio suites with fully equipped kitchens. Enjoy the convenience of our notable amenities including complimentary breakfast, high-speed Internet access, and fitness center.Visit Extended Stay America - Richmond - Glen Allen - Short Pump conveniently located in the Richmond area of... read more
Location details
4231 Park Place Court, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall Stay The room was okay minus the location of the room. Was close by a entrace and exit door to so all I heard all day and night was the door slamming people in and out.
Business response:
Dear Chena, Thank you for taking the time to write a review about your recent stay. We are glad that you liked your overall stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with the location of your room. We would have loved the opportunity to resolve this issue while you were here and would have moved you to another room upon request. Thank you for sharing your comments. We hope you will choose to stay with us again so that we can provide... read more
Business response:
Thank you you for your survey
Business response:
Thank you you for your survey...Please let me know what we could of done better
There was a roach in the bathroom and the sofa was in poor condition.
Business response:
Dear Lore, Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Ensuring a comfortable and pleasant environment for our guests is our priority, and we regret that we fell short of your expectations regarding cleanliness and room condition. Immediate action is being taken to address the issues raised, including pest control measures and furniture maintenance. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to provide you with a mor... read more
Business response:
Thank you you for your survey
Business response:
Thank you for your survey we look forward to seeing you in the future
Rooms need an overhaul No issues as far as noise or bad service, but the room was less than desirable and stunk really bad. Looked like Wrestlemania occurred in the room. See attached pictures.
Business response:
Dear Mike, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, we apologize for any difficulties you had during your stay. We have discussed your observations with our team, and we are grateful for feedback that helps us better serve our guests. Thank you again for your comments, and we hope you will revisit and experience our hotel the way you should have during this stay.Sincerely,Hotel Management
Nice hotel
Business response:
Dear Perri, Thank you for your positive feedback about Extended Stay America. We're delighted to hear that you had an excellent experience during your stay. Your satisfaction is our priority, and we appreciate your taking the time to share your thoughts. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Richmond - Glen Allen - Short Pump
How is Extended Stay America - Richmond - Glen Allen - Short Pump rated?
Extended Stay America - Richmond - Glen Allen - Short Pump has a 4.2 star rating with 443 reviews.
When is Extended Stay America - Richmond - Glen Allen - Short Pump open?
Extended Stay America - Richmond - Glen Allen - Short Pump is open now. It will close tomorrow at 12:00 a.m.