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Extended Stay America - Richmond - Glen Allen - Short Pump
- Hotels
- Glen Allen, VA
About this business
Visit Extended Stay America - Richmond - Glen Allen - Short Pump conveniently located in the Richmond area of Glen Allen, Virginia near the Short Pump Town Center, Kings Dominion, and Shockoe Bottom. Our hotel offers comfort in our two-bedroom and studio suites with fully equipped kitchens. Enjoy the convenience of our notable amenities including complimentary breakfast, high-speed Internet access, and fitness center.Visit Extended Stay America - Richmond - Glen Allen - Short Pump conveniently located in the Richmond area of... read more
Location details
4231 Park Place Court, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was tidy only 2 towels in bathroom. No extra pillows or sheets for pull out sofa
Business response:
Dear Erica, Thank you for choosing Extended Stay America and sharing your recent experience. We are glad you enjoyed most of your time with us, and we apologize for the mentioned concerns which kept you from having an outstanding stay. Thanks for bringing these issues to our attention, and we will follow up to ensure we are well-poised to serve you better during your next visit. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management
Not real dirty but not the cleanest. No wash clothes.
It was quiet and clean enough. I didn’t like I couldn’t find the entrance to the lobby and it looked like an apartment complex instead of a hotel/motel
Business response:
Dear Lawrence, Thank you for your review of Extended Stay America. We're pleased you found your room quiet and clean during your stay. We apologize for any confusion regarding the entrance to the lobby, and we'll work to make sure our signage is clear in the future. Thank you for choosing to stay with us, and we hope to welcome you back soon.Sincerely,Hotel Management
No dishes in the room. Hotel is in disrepair. Location is quiet and plenty of food options nearby.
Business response:
Dear Chris, Thank you for reviewing your recent stay with us. We appreciate you pointing out specific items you loved and areas where we can improve. We have shared your concerns with the appropriate individuals and are following up to determine how we can enhance our service to our guests. Thank you again for sharing your experience with fellow travelers, and we look forward to hosting many more visits to Extended Stay America.Sincerely,Hotel Management
Desk person, Precious, was very welcoming, courteous, and friendly.
GM Leslie Small was really helpful and all the staff was very helpful
Business response:
Dear Manthan, Thank you for staying at Extended Stay America. We were thrilled to read your comments about the great service you received from our staff, and how they exceeded your expectations. Thank you for your kind compliments about Leslie Small; we will enjoy sharing your remarks with her. It was our pleasure to host your visit, and we hope you will revisit again soon.Sincerely,Hotel Management
Excellent
Great service Excellent staff Clean stay
Business response:
Dear Mmcbride804, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that we made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Richmond - Glen Allen - Short Pump
How is Extended Stay America - Richmond - Glen Allen - Short Pump rated?
Extended Stay America - Richmond - Glen Allen - Short Pump has a 4.2 star rating with 398 reviews.
When is Extended Stay America - Richmond - Glen Allen - Short Pump open?
Extended Stay America - Richmond - Glen Allen - Short Pump is open now. It will close tomorrow at 12:00 a.m.