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Extended Stay America - Richmond - Glen Allen - Short Pump
- Hotels
- Glen Allen, VA
About this business
Visit Extended Stay America - Richmond - Glen Allen - Short Pump conveniently located in the Richmond area of Glen Allen, Virginia near the Short Pump Town Center, Kings Dominion, and Shockoe Bottom. Our hotel offers comfort in our two-bedroom and studio suites with fully equipped kitchens. Enjoy the convenience of our notable amenities including complimentary breakfast, high-speed Internet access, and fitness center.Visit Extended Stay America - Richmond - Glen Allen - Short Pump conveniently located in the Richmond area of... read more
Location details
4231 Park Place Court, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was quiet and customer service was great! Service desk people were nice but I did not like one thing that we found bugs under the pillows.
Business response:
Dear Fawad,Thank you for your positive feedback about the quiet atmosphere and great customer service. We are glad you enjoyed your stay at Extended Stay America, but we sincerely apologize for the issue you encountered. Your comments will be addressed promptly, and we hope to welcome you back for an even better experience.Sincerely,Hotel Management
No issues
Business response:
Thanks for choosing our property, hope to see on your next visit!
Business response:
Thanks for choosing our property, hope to see on your next visit!
Business response:
Thanks for choosing our property, hope to see on your next visit!
Business response:
Thanks for choosing our property, hope to see on your next visit!
Business response:
Thank you so much for your feedback we use this as a training tool with staff to ensure all guest leave us with a positive experience
The rooms were pretty decent. I loved that I could cook for my family. However, there were roaches in the bathroom
Business response:
Dear Toyla, Thank you for staying with us and for sharing your feedback. We're glad to read you enjoyed the room and the convenience of the kitchen for your family. However, we sincerely apologize for the issue with roaches in the bathroom. This is certainly not up to our standards, and we are addressing this with our pest control team immediately. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Business response:
Thank you for choosing Extended Stay America and for taking the time to provide feedback about your experience. We value your opinion so we can continue to improve the service we offer. Have a wonderful day!
Frequently asked questions about Extended Stay America - Richmond - Glen Allen - Short Pump
How is Extended Stay America - Richmond - Glen Allen - Short Pump rated?
Extended Stay America - Richmond - Glen Allen - Short Pump has a 4.2 star rating with 443 reviews.
When is Extended Stay America - Richmond - Glen Allen - Short Pump open?
Extended Stay America - Richmond - Glen Allen - Short Pump is open now. It will close tomorrow at 12:00 a.m.