This profile has been claimed by the business owner or representative.
Extended Stay America - Richmond - Hilltop Mall
- Hotels
- Richmond, CA
About this business
Location details
3170 Garrity Way, Richmond, CA, 94806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not very nice neighbors The room was nice but the room next to me was extremely noisy
Business response:
Carolyna, thank you for evaluating your stay with us. We apologize for the noise disturbances you experienced from other guests of the hotel during your visit. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available to help make you as comfortable as possible. We are grateful for your feedback and hope you will return for the flawless stay you deserve. Sincerely, Hotel Management
Staff was friendly. Room was clean. Can’t complain.
Business response:
Annaliza, thank you for making Extended Stay America a part of your travel plans. We are glad you were pleased with our immaculate accommodations and with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
The place is quiet and private, accesible to shops and restaurants
Business response:
Johanny, traveling can be difficult, so we at Extended Stay America strive to make it stress-free for our guests. We are thrilled to know we were able to provide you with a comfortable and quiet stay and that you liked our convenient location. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management
It was great very clean I would stay over and over
My room was looking old and outdated and whit noises
Business response:
Alejandro, thank you for the review regarding your visit. We apologize for the condition of your suite that impacted your overall experience with us. We are sorry and assure you to utilize your comments when we plan a modernization process for our hotel. We hope you will consider staying with us again on a future date. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - Hilltop Mall
How is Extended Stay America - Richmond - Hilltop Mall rated?
Extended Stay America - Richmond - Hilltop Mall has a 3.4 star rating with 2,072 reviews.
When is Extended Stay America - Richmond - Hilltop Mall open?
Extended Stay America - Richmond - Hilltop Mall is open now. It will close tomorrow at 12:00 a.m.