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Extended Stay America - Richmond - Hilltop Mall
- Hotels
- Richmond, CA
About this business
Location details
3170 Garrity Way, Richmond, CA, 94806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
quiet and convenient environment. Just close to the shopping mall and theater
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Nice service and comfortable room
Business response:
Dannielle, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Smelt like it had been smoked in. Place is a bit beat up
Business response:
Thank you for choosing Extended Stay America. We are happy to see you had a pleasant time with us, but we are sorry for the smoke odor issue you encountered during your stay. We appreciate your feedback and hope to see you back soon. Sincerely, Hotel Management
Business response:
Luisa, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
William, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Very friendly staff, great location, quiet atmosphere
Business response:
Briscoe, thank you for being our guest. We are pleased to know you were happy with our location and that you also appreciated our associates. Thanks again, and we hope to have another opportunity to welcome you back soon for an even better experience. Sincerely, Hotel Management
It was okay, room/hotel was a lot more run down than what pictures reflected
Business response:
Thank you for being our guest. We are happy to know overall you had a pleasant stay with us. However, we are sorry our room and hotel were not to your expectations. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Ok could use better breakfast or options for guests
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us. Also, your feedback with regards to our grab-and-go breakfast has been shared with our ur Brand Leaders to improve our future guests’ experiences. It was a pleasure to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Richmond ESA review we loved it! It was clean and had everything we needed without having to ask for it.
Business response:
Monica, it was a pleasure having you as our guest at Extended Stay America. We’re thrilled to know you loved our well-kept hotel and that you enjoyed your time with us. On behalf of everyone here, we invite you to stay with us again the next time you visit Richmond. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Richmond - Hilltop Mall
How is Extended Stay America - Richmond - Hilltop Mall rated?
Extended Stay America - Richmond - Hilltop Mall has a 3.4 star rating with 2,072 reviews.
When is Extended Stay America - Richmond - Hilltop Mall open?
Extended Stay America - Richmond - Hilltop Mall is open now. It will close tomorrow at 12:00 a.m.