Extended Stay America - Richmond - Hilltop Mall

rosanna 

on Expedia

8 years ago

Room smelled like cigarettes otherwise staff was great 

Steve 

on Expedia

8 years ago

Basic and Simple Just needed a place to sleep while working in Richmond. 

Scott 

on Expedia

8 years ago

Rough start but they made it right First room we got was not up to par but they moved us right away to a different room that was much better. It's been awhile since I'd been to an extended stay so I was suprised the rooms weren't already stocked, you have to ask for every little thing you need but the room fit our needs and the staff was very friendly and helpful. I would definately stay here again in the future. 

Anonymous 

on Expedia

8 years ago

decent NOTHING SPECIAL. DECENT PLACE TO STAY AT 

Penny 

on Expedia

8 years ago

I really enjoyed my stay and there was plenty to do around the area 

Anonymous 

on Expedia

8 years ago

The place was all sorts of problems. A room with a broken lock that doesn't lock at all. Rooms that stinks with stale old food. Or doors that you would need to pull the latch up to open the door. Sure was lucky about the understanding and very very nice staff that helped us through it all.