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Extended Stay America - Richmond - Hilltop Mall
- Hotels
- Richmond, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3170 Garrity Way, Richmond, CA, 94806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel is close to the freeway. Staff was friendly.
Bonito Bonito
Richmond, CA ESA Business as usual. However, I did feel the hotel is highly overpriced for an ESA!
fair price. convenient location I don't like the smell ofvthe cleaning products. That was only think that was not Ok for me
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the odor issues you experienced. Still, I am glad to read that you had a positive stay overall. I truly appreciate your kind comments regarding our reasonable rates and our convenient location. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Friends trip Came here for an event. Overall good stay and would stay here again
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you had an overall good experience at our hotel and would stay with us again. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Decent room for a night sleep I stayed for the night after a concert and the room was suitable for sleep after a late night.
Business response:
Thank you for taking the time to write a review of your stay. I'm glad that we were able to accommodate your needs and provide you with a comfortable stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Stay here only if it's economic and necessary. Although the room had the comforts necessary and we were provided with almost all we needed, it smelled like it had been very poorly cleaned and ventilated. Instead of feeling like I was staying with my family, it smelled like I was staying with construction crew. There were also several stains on the floor and bathroom sink. In the booking it says continental breakfast, but it was not, it mostly consisted of coffee, muffins and limited fruits.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you experienced cleanliness issues. As this hotel’s manager, I can assure you that I have spoken with our housekeeping staff to ensure that your experience is not repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
great for extended stay! We only stayed one evening. The neighborhood has plenty of restaurants and shopping close by. We did not have enough time to take advantage of the refrigerator, microwave and other amenities in the room.
Frequently asked questions about Extended Stay America - Richmond - Hilltop Mall
How is Extended Stay America - Richmond - Hilltop Mall rated?
Extended Stay America - Richmond - Hilltop Mall has a 4.2 star rating with 1,197 reviews.
When is Extended Stay America - Richmond - Hilltop Mall open?
Extended Stay America - Richmond - Hilltop Mall is open now. It will close tomorrow at 12:00 a.m.