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Extended Stay America - Richmond - Hilltop Mall
- Hotels
- Richmond, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3170 Garrity Way, Richmond, CA, 94806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great Getaway Everything was nice and clean, no issues or concerns. Would recommend. Only dislike was the $25 per pet additional pet policy.
Business response:
Monica - Thank you so much for posting a review of our hotel. We are glad that you had a great stay with us. We understand your dislike of a pet cleaning fee; however we want to assure you that we keep the charge as low as we can while adding extra cleaning to pet rooms. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Eh.. I guess it wasn't too bad for being in Richmond and feeling safe enough .
Just the basics I was looking for affordable, near the freeway, basic lodging for a our trip to San Francisco. This fit the bill. That staff was friendly. The area safe. The facility was a tad rundown, yet clean. We had to keep the windows opened to cool the room, would be my only dislike.
Business response:
Lisa - Thank you so much for sharing your experience with us. We are glad that you found our location convenient and safe. We are also pleased to hear that our staff provided you with quality service and that you enjoyed your clean, comfortable room. We would like to thank you again for posting your review. We look forward to welcoming you back in the future!
This hotel was...ok...some staff was nicer than others. Good location, close to stores and movie theater.
Business response:
I appreciate you taking the time to write a review of your experience with us. Thank you for the kind comments about our friendly staff and great location. It would be our pleasure to have you stay with us again in the future!
Always a great place to stay at This is a great hotel and affordable always a pleasure to stay at.
very nice and polite and helpful with information will tell family and friends that extended Stay America is a great place to stay on vacation and staff is very polite and helpful
Business response:
The staff and I appreciate your kind remarks. We’re thrilled to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future.
Good location Heater/air conditioning wasn't working. The knobs were broken and the wall unit was also broken.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that your heating and air conditioning controls were not working. I have inspected all of our units and will replace any broken items to ensure your experience is not repeated. Thank you very much for providing us with your feedback and for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Richmond - Hilltop Mall
How is Extended Stay America - Richmond - Hilltop Mall rated?
Extended Stay America - Richmond - Hilltop Mall has a 4.2 star rating with 1,197 reviews.
When is Extended Stay America - Richmond - Hilltop Mall open?
Extended Stay America - Richmond - Hilltop Mall is open now. It will close tomorrow at 12:00 a.m.