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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Over all, it was okay. During our stay housekeeping entered our room without warning. No cookware or utensils in room..
Business response:
Clifford, thank you for making Extended Stay America a part of your travel plans. We are glad you had a pleasant stay overall. However, we would like to apologize for our staff's oversight during your visit. This incident will be handled appropriately with the relevant parties so we can take the necessary action to ensure it is not repeated. Thank you again, and we hope you will choose us the next time you visit the area. Sincerely, Hotel Management
My hotel stay My stay was great quiet clean price was great
No frills needed After reading the reviews, we were nervous about our booking. Our experience good! Small kitchen area with fridge and freezer. Rooms were clean and bed was comfortable. Employees were friendly and helpful.
Business response:
Thank you! We welcome you back.
Good
Business response:
Doris, thank you for being our guest at Extended Stay America. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Deposit still not returned Charged a 100 dollar deposit which I still not gotten back seven days later.
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret the concerns you had with the incidental charges. Any incidental hold remaining will be refunded back to your account, and this can take your bank a few business days to process. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 3.4 star rating with 2,187 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.