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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The location is hidden and difficult to find even with GPS. The breakfast doesn't worth the money paid for it. It is just a muffin, coffee, tea, and snack bar. No fruits or bagels. It was on a small table in the lobby.
Business response:
Dear Mohammed, Thank you for being our guest at Extended Stay America. However, we are sorry that you did not thoroughly enjoy our complimentary breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We look forward to your next visit!SincerelyHotel Management
Hôtel dans un coin obscur, déjeuner très décevant choix un beignet pas bon et un muffins assez bon marché qui goute rien…je n’y retournerai pas
Business response:
Dear Claudia, thank you for taking the time to review our hotel. We apologize if our service during breakfast did not meet our standards. We appreciate your feedback and assure you we are always looking for ways to improve. This will be addressed, and we hope to have the opportunity to make sure your next stay is outstanding in every respect.Sincerely,Hotel Management
A good stay. We are in the area to see family at least once a year and would return to stay here. The lobby cart needs air in the ballon tires, it was hard to push because of low air pressure.
Travel stop We had one problem and the management promptly addressed it. Manager was right on top of things. Would like to see a bit more choices for the grab & go breakfast.
Business response:
Dear Charles, thank you for reviewing your stay at Extended Stay America. We are pleased to read how happy you were with most aspects of our hotel. Providing an exceptional stay to every guest is what we strive for every day. We have shared your feedback regarding breakfast with our food & beverage team to see what we can do better. We hope to welcome you back soon for another enjoyable visit.Sincerely,Hotel Management
Nos atendieron con prontitud y mucha amabilidad. Nos permitieron hacer el check-in antes de la hora. Muy buen lugar, tranquilo y en un lugar seguro. Cerca de todo.
Business response:
Dear Julio, thank you for selecting Extended Stay America and for sharing your review with fellow travelers. It's so nice to know you find everything about us satisfying. Our team works hard to provide high service levels and make our guests have the best time with us, so we will share your compliments with the team to let them know their efforts are appreciated. Once again, thanks for your excellent feedback, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Nice place to stay in
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 3.4 star rating with 2,186 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.