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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
meh I wouldn't stay here again the bed was uncomfortable and the staff not personable
Business response:
Whitney, thank you for your detailed review. We are glad to see from your rating that you had a pleasant stay overall. However, we regret our beds were not to your comfort and apologize for the inconvenience you experienced. We will also address your comments with our team regarding the service issues you experienced, and rest assured we will take the necessary actions to elevate our service levels. We hope you will return so we can provide you with the exceptional visit you deserve. Sincerely, Hotel Management
Would have been nice to know there was a $100 deposit on top of hotel rate. Will definitely affect my decision in staying hete again. Which is too bad , it is not a bad place to stay
Business response:
Mark, thank you for staying with us at Extended Stay America and leaving a review. We regret any inconvenience you faced regarding our incidentals. This is standard industry practice at reputable hotel chains, and we will try to communicate this more clearly going forward. It was a pleasure having you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Clean, quite and has anything you need
Staff was very polite and accommodating
Business response:
Amber, thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,382 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.