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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Tricia, thank you for rating your nice experience at Extended Stay America. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management
Get Away It was nice and quiet
Business response:
Yanique, thank you for selecting Extended Stay America on your getaway. We are thrilled to know you were able to relax to the fullest and enjoy each moment of your stay. It was a pleasure serving you, and we look forward to seeing you soon. Sincerely, Hotel Management
It was good
Business response:
Cherie, thank you for being a guest at our property. It was a pleasure to know you enjoyed your stay and that you found your suite along with our service to be on par with your expectations. Your gracious rating is highly appreciated, and we look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
Great location but the property needs some updating. We could hear the other guests through the walls. Mattresses need to be upgraded. But for the price - that is on par.
Business response:
Thank you for being our guest. Although you liked our ideal location as well as affordable rates, we are sorry for not meeting all of your expectations. Your feedback has been shared with the appropriate individuals in our organization as we begin formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for a much better experience. Sincerely, Hotel Management
The room layout is nice and the staff is super friendly but the room was dirty and did not appear to be cleaned, there was hair all over the shower, dirty sink, and dirty floors
Business response:
Emily, thank you for choosing Extended Stay America. We appreciate your positive rating and are glad to know you liked our cordial associates. However, we are sorry for the cleanliness issue you encountered in your room. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
The hotel was not the cleanest. Definitely not COVID clean! They were out of shampoo,lotion etc... It served its purpose, but couldn't wait to check out.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry the cleanliness of our property was not up to your expectations. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. On behalf of everyone here, we invite you to revisit us for a much better experience. Sincerely, Hotel Management
Nice quiet and clean. Only thing i asked for smoking room just smelled like a cigar shop very strong smoke odor. Would definitely come back.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a comfortable stay with us and liked our well-kept property. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
I did nt stay due to the hotel being full & hotels.com didnt tell me it was full when i booked my stay. Normally my stays at extended dtay is alright tho.
Business response:
Cherie, thank you for being loyal to our brand. We are sorry we were unable to accommodate you this time, and for the inconvenience you had with the third-party reservation. We are reviewing this from our end to ensure we handle such situations better in the future. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,382 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.