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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean & the staff was friendly. Check-in was fast & easy.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It’s ok The toilet handle had to be held down all the way for 15 seconds to fully flush in room 115.
Business response:
Anthony, thank you for leaving us your evaluation. We are sorry to read your comment about the issue you had in your room. Our maintenance team is advised to review and action your concern. We truly hope this minor inconvenience will not prevent you from staying with us again. Sincerely, Hotel Management
Check in was great. It was over new year’s Eve, and despite promises to patrol the halls and contain noise there was mass chaos above my room and in the halls. Room also smelled quite moldy and there was no way to turn down the heat. It was good that we could open the window. No sleep because of noise, but the bed was ok.
Business response:
Allison, thank you for evaluating your stay with us online. Although you liked your check-in experience, we are sorry you were not able to sleep comfortably due to the disturbance you experienced at the new year's eve. We apologize for the odor issue you had in your room. Your feedback for the smoke smell has been shared with the housekeeping team to do a deep cleaning of your room. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Everything was okay Thank you for the stay Thank you
Business response:
Tiffany, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that our offerings made your stay a comfortable one. Your business is appreciated, and we look forward to serving you and your boyfriend again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,339 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.