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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was great. It was over new year’s Eve, and despite promises to patrol the halls and contain noise there was mass chaos above my room and in the halls. Room also smelled quite moldy and there was no way to turn down the heat. It was good that we could open the window. No sleep because of noise, but the bed was ok.
Business response:
Allison, thank you for evaluating your stay with us online. Although you liked your check-in experience, we are sorry you were not able to sleep comfortably due to the disturbance you experienced at the new year's eve. We apologize for the odor issue you had in your room. Your feedback for the smoke smell has been shared with the housekeeping team to do a deep cleaning of your room. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Everything was okay Thank you for the stay Thank you
Business response:
Tiffany, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked everything we have to offer and that our offerings made your stay a comfortable one. Your business is appreciated, and we look forward to serving you and your boyfriend again soon. Sincerely, Hotel Management
Needs to be updated.
Business response:
Gregory, thank you for being our guest. Although you had a pleasant stay with us, we are sorry our property was not to your expectations and regret any inconvenience caused. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Simple stay, room had a kitchen area with refrigerator, very clean & nice updated smart tv
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked your fully-equipped suite. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,382 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.