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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Second time here on business, asked for quiet room due to early work time next day preferably second floor. Was informed that rooms are " preassigned" and the hotel was booked ( my check in was around 6:30 pm )but if I was not satisfied could get a room change on same floor.(???) My room was right behind the huge airhandler for entire hotel and it went off hourly throughout the night. Clean room, cheap pillows. Probably wont stay there again.
Business response:
Kat, thank you for choosing our hotel once again while here for business. A restful stay is any guest initial expectation; hence, we are sorry for the noise issue you experienced and that we were unable to accommodate your request. Please revisit us so we can reserve a suite for you which does not face noises. Sincerely, Hotel Management
everything was great rooms clean hotel was near everything going to come again next summer
Business response:
John, thank you for the glowing review of Extended Stay America. We believe that excellent customer service, our prime location, and a well-kept suite makes us an amazing choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
It was okay for the price, good location Friendly staff.
Business response:
Thank you for being our guest. It’s a pleasure to know you liked our affordable rates as well as our courteous associates. We are also happy to know you enjoyed our ideal location. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
I like the location and accessibility to restaurants.
Business response:
Thank you for writing such a wonderful review of our hotel. We appreciate your nice comments about our convenient location close to a variety of restaurants. We receive many positive comments about our location so we are glad this contributed to making your stay a great one. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day! Sincerely, Hotel Management
Could be good if cleaned up Lobby not clean. Glass doors dirty, floor dirty
Business response:
Philip, thank you for posting a review of your recent stay. We are truly sorry that the cleanliness of our hotel was not up to par and that we fell short of your expectations. We want to let you know that we are already working to address the problems you mentioned. The cleanliness of our hotel is our top priority and your review lets us know where we need to refocus our efforts. So, thank you, and please consider staying with us again in future. We would love for you to experience our hotel at its best. Sincerely, Hotel Man... read more
Outstanding service It was great!!
Business response:
Satrina, thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Everything went very well, but I was kinda hoping for a better breakfast. :) No worries though.
Business response:
Thank you for rating your pleasant experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We value your feedback and hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,401 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.