This profile has been claimed by the business owner or representative.
Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
average stay
Business response:
Edward, we are glad you liked some aspects of our hotel and overall your stay was enjoyable. However, we are sorry if you were disappointed with anything. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
The staff were all very sweet. The room was clean. The bed was comfy. The room was pretty cheap. No complaints.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
For as cheap as it was it was very clean and well put together. Will definitely be coming back again.
Business response:
Thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know you loved our well-maintained property and you had a pleasant stay. It is our goal to deliver great value at a fair price, and we like hearing that we have accomplished just that. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Quiet, inexpensive, ready for a makeover. This hotel is conveniently located near expressways. Hotel was clean, though in the need of a bit of renovation. If you need a quiet, inexpensive hotel with a kitchenette, and slightly dated decor doesn't bother you, this hotel is perfect.
Business response:
Michael, it is a pleasure to read your review about Extended Stay America. We are thrilled that you enjoyed your stay as well as our convenient location. Your feedback has been shared with the appropriate team so that corrective meases can be taken. On behalf of everyone here, we invite you to stay with us again the next time you visit Rochester. Sincerely, Hotel Management
It was clean and smelled nice the only thing I don’t like is animals were in the hotel and I’m allergic to dogs
Business response:
Thank you for your review of your recent stay. We are glad you liked our clean property and our pleasant environment. We appreciate you being our guests and hope to see you again soon. Sincerely, Hotel Management
They saw us checking in with cats. They came to our room and mentioned our cats while fixing something. Yet they didn't think to mention "hey, we need to charge you a pet fee." Instead, they let us know by locking us out of our room with no notice. My credit card was in the room at the time and I had to ask to be let in to get it. They had our phone number, they could have called us. They could have left a note on or under our door. But they choose to lock us out with our cats trapped inside. That is terribly rude. It's not ... read more
Business response:
Thank you for your review. We are sorry for the service issues you encountered and for your inconvenience. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We also apologize for the poor internet connectivity during your stay. The issues will be resolved and will make changes to improve our connectivity for our guests. We hope you will stay with again and give us another opportunity to pr... read more
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,339 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.