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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was clean nice smell when you first walk in the building the stuff was nice rooms clean quiet place me and my husband really enjoyed out time at this hotel i will book again
Business response:
Henney, thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was pleased to learn you enjoyed your stay, found your suite comfortable, and the staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you and your husband in the future. Sincerely, Hotel Management
Loved it Extremely hospital staff, engaging and extremely helpful. My only disappointment was the advertising of a breakfast which wasn’t what I expected.
Business response:
Nancy, we appreciate you for showering excellent comments regarding our hospitality. Thank you for confirming your stay was nothing less than fantastic and that our associates went above and beyond to surpass your expectations to make each aspect of your visit a memorable one. Your compliments will be shared with the entire team for an excellent job done. However, we regret the dissatisfaction you had with our grab-and-go breakfast. Your review is once again highly appreciated, and we look forward to seeing you soon at Exten... read more
Staff was very friendly at check-in. Easy to figure out where to go. Parking was great as well. But when I came up the stairs and headed towards my room the hallways smelled of marijuana. The room was okay but the tv barely worked. Little to no amenities.
Business response:
Thank you for sharing your comments. Although you liked our friendly staff, we are sorry for the odor you experienced in your suite. Your feedback will be shared with our housekeeping team for review and action. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
My stay was OK until kids we're running up and down the hall and also making allt of noise
Business response:
Sharronda, it was a pleasure to have you as our guest. We are glad to read you had an overall satisfactory visit. However, we are sorry for the noise issue you another guest and regret the inconvenience it caused. We hope you will consider us home the next time you are in the area. Sincerely, Hotel Management
Staff at the desk was very pleasant, should have more staff so that things they say will happen, can happen.
Business response:
Thank you for taking time to review your stay at Extended Stay America. We especially want to thank you for acknowledging our professional, friendly staff. Our goal is to provide a great experience for all of our guests. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Improve the breakfast alternatives, like other pastries.
Business response:
Angel, thank you for being our guest at Extended Stay America.t’s a pleasure knowing your visit with us was an enjoyable one. Your feedback regarding our grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We look forward to having you as our guest again whenever your travels bring you back to Rochester. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,382 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.