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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Second time here on business, asked for quiet room due to early work time next day preferably second floor. Was informed that rooms are " preassigned" and the hotel was booked ( my check in was around 6:30 pm )but if I was not satisfied could get a room change on same floor.(???) My room was right behind the huge airhandler for entire hotel and it went off hourly throughout the night. Clean room, cheap pillows. Probably wont stay there again.
Business response:
Kat, thank you for choosing our hotel once again while here for business. A restful stay is any guest initial expectation; hence, we are sorry for the noise issue you experienced and that we were unable to accommodate your request. Please revisit us so we can reserve a suite for you which does not face noises. Sincerely, Hotel Management
everything was great rooms clean hotel was near everything going to come again next summer
Business response:
John, thank you for the glowing review of Extended Stay America. We believe that excellent customer service, our prime location, and a well-kept suite makes us an amazing choice. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 3.4 star rating with 2,200 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.