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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My bathroom was not clean good and comforter on the bed was dirty as well other than that ok
Business response:
Thank you for taking thetime to review your stay at Extended Stay America. We're happy to know overall you had a pleasant time with us. but we're sorry for the cleanliness issues you encountered in your room. Please be assured that we have discussed your feedback with our housekeeping team, and we're working with them to be more diligent with our efforts moving forward. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Dan,we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we met all your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
I like how the rooms have space and smile nice and there clean. The only thing i don't like about the hotel is there isn't any breakfast or any room service, but other than that the hotel is great and the price is great.
Business response:
Thank you for being our guest at Extended Stay America. We're glad you loved your well-appointed room and that you found us to be a great value. However, we're sorry for the inconvenience you had due to our hotel policy. Please know to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee.We hope this did not overshadow your otherwise positive stay with us, and we look ... read more
I love that they had a complete kitchen & accessories available for free at the front desk. It made our stay that much better. Despite it being extended stay - for those of us that are only there a couple days, hotel toiletries would be nice!
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with our front desk associates and enjoyed our ideal location. Please know, our in-room amenities such as toiletries and bath amenities are kept at the front desk and are complimentary. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Awesome
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management
Great facility. Great location. Quiet area. Clean Facility.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our ideal location and enjoyed our hotel amenities. It was a pleasure having you, and we hope to see you back in the future. Sincerely, Hotel Management
Business response:
Barbara, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back toExtended Stay America. Sincerely, Hotel Management
Smoking room a no go! The room was very stinky and it was hard to look past that. They should be doing a thorough cleaning and ensuring that it smells and is clean. Not everyone smokes. Should have no smoking rooms. Make them go outside. It was def a turn off to go back there.
Business response:
Heather, thank you for choosing our hotel for your stay.We aresorry for the inconvenience you experienced due to the smoke smellin your room. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. We hope you will visit us again when you are in this area. Sincerely, Hotel Management
electronic door card had to be reset everyday. became an inconvenience
Business response:
Thank you for being our guest and for your feedback. We are sorry for the inconvenience you had with the key card. We have shared your concerns with the appropriate team member to fix the issues immediately.We would love the opportunity to serve you again on your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,339 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.