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Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Donna, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
I had to ask for soap, shampoo and conditioner as none of these were available in my room upon check in. Rooms and appliances look very dated. Arrived to property on 12/30 around 9pm and noticed empty cans and bottles all over the main entrance of the property.
Business response:
Thank you for being our guest. We are sorry to know you didn’t like our hotel policies and apologize for the cleanliness issue. Also, we apologize that you felt our amenities weren't to your standards. Your feedback is discussed with appropriate individuals as it will help us improve our facilities going ahead. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
My stay was terrific! Comfortable bed, clean room, and great hospitality. Loved it. will stay again.
Business response:
Thank you for choosing the Extended Stay America. We are glad to know how much you liked our comfortable beds and the great condition of your room. We appreciate your kind review and look forward to hosting you again soon. Sincerely, Hotel Management
Eh... No in room coffee. Bed was 2 hard for me. TV should be higher for viewing.
Business response:
Thank you for choosing us and sharing your experience. We are sorry for not meeting all of your expectations. We will address your concerns regarding our facilities with the respective team to make sure we are consistently following procedures to avoid repeating these situations. We appreciate your business and hope to see you again soon. Sincerely, Hotel Management
Business response:
Monica, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Kimberly, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
My stay was good. I would recommend better pillows but other than that.
Business response:
Thank you for your nice review and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Great Value For The Price Staff was extremely Helpful and courteous ... Great Value for the Price
Business response:
Thomas, thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and found us to be a good value. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Good Deal We enjoyed our 2 day stay, room was spacious and clean, we requested the cooking set and made our own breakfast. Plus: dogs allowed, nice dog area in back. Good value for price. Minus: Could hear the upstairs residents at night.
Business response:
Thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 3.4 star rating with 2,200 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.