This profile has been claimed by the business owner or representative.
Extended Stay America - Rochester - Greece
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
600 Center Pl. Dr., Rochester, NY, 14615, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It’sa yes for me Stay was great had everything I needed
Business response:
Dear Dom, Thank you for your feedback! We’re delighted to hear that your stay was great and that we were able to provide everything you needed. Our goal is to ensure every guest has a comfortable and convenient experience, and we’re happy to know we met your expectations. We look forward to welcoming you back to Extended Stay America on your next visit!Sincerely,Hotel Management
Nice and clean , very nice
It was okay hotel the bathroom door had some damage but my room was nice
Business response:
Dear Janelle, Thank you for your feedback. We’re glad to hear that you found your room nice during your stay. However, we sincerely apologize for the damage to the bathroom door, as this does not meet our standards for quality and maintenance. We appreciate you bringing this to our attention, and we will ensure it is addressed promptly. Your experience is important to us, and we strive to provide a comfortable environment for all our guests. We look forward to welcoming you back for an even better stay!Sincerely,Hotel Manage... read more
Needs Better Maintenance It was a nice room and comfortable. I did inform the front desk that the handle to our building entrance door was missing and was told it would be fixed the next day. After our 4 day stay the handle was still missing.
It seemed as though we disturbed the staff when we wanted to check in. She did not seem happy to serve us.
Business response:
Dear Pascale, Thank you for your feedback regarding your recent experience. We sincerely apologize for the impression you received from our staff during check-in. Providing excellent customer service is a priority for us, and we regret that we fell short in this instance. Your comments will be addressed with the team to ensure that all guests feel welcomed and valued. We appreciate your input and hope you might consider staying with us again, allowing us the opportunity to provide you with a more positive experience in the f... read more
Frequently asked questions about Extended Stay America - Rochester - Greece
How is Extended Stay America - Rochester - Greece rated?
Extended Stay America - Rochester - Greece has a 4.2 star rating with 1,401 reviews.
When is Extended Stay America - Rochester - Greece open?
Extended Stay America - Rochester - Greece is open now. It will close tomorrow at 12:00 a.m.