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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent room. Noisy neighbors. Odor in hallway The customer service was good. The room was decent. Rented 2 rooms for the night. Both were in acceptable condition. Only issues were that people 2 doors down were partying all night with loud music and noisy in the hall. I had to go out and ask them to quiet down. The adjoining halfway had an odor that seemed like maybe urine.
Business response:
Michelle, thank you for taking the time to share your feedback. We are delighted you liked the excellent service you received and your comfortable suite. However, we regret the inconvenience you had. It was a pleasure serving you, and we hope to serve you again. Sincerely, Hotel Management
The room was not very clean. There was still milk and stuff in the refrigerator from previous people.
Business response:
It was disheartening to read about your sons’ stay. We apologize for the cleanliness issues in your suite. We will surely review this with our housekeeping team for their review and action. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Very nice place to stay . I enjoy staying at the Extended Stay America . I frequent the place alot .
Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 4.1 star rating with 1,198 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.