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Extended Stay America - Rochester - Henrietta
- Hotels
- Rochester, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
700 Commons Way, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great to have a fridge, microwave and a place to sit across from company and talk (kitchen desk/island).
Business response:
Rebecca, thank you for sharing your glowing review of Extended Stay America. It is a delight to know you liked your clean and well-equipped suite and that you were able to experience a relaxing stay. We invite you to revisit us on a future date. Sincerely, Hotel Management
Amazing staff. I have to give them that. Excellent customer service. But the actual hotel is very poor. Very ran down. Elevators look like they were installed way back when. The halls of the hotel are sort of dark. Smells like cigarettes. They need a big time renovation.
Business response:
Richard, thank you for sharing your feedback with us. Although you were impressed with the level of service you received from our team, we are sorry you were unhappy with the overall condition of our hotel. We have taken note of the concerns you raised as we are continually striving to ensure a perfect visit for every guest. We will also utilize your comments about the smoke smell to enforce our no-smoking policy more effectively. We hope to serve you on a future date and regain your trust. Sincerely, Hotel Management
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Frequently asked questions about Extended Stay America - Rochester - Henrietta
How is Extended Stay America - Rochester - Henrietta rated?
Extended Stay America - Rochester - Henrietta has a 4.1 star rating with 1,198 reviews.
When is Extended Stay America - Rochester - Henrietta open?
Extended Stay America - Rochester - Henrietta is open now. It will close tomorrow at 12:00 a.m.